• Coordinate monthly mentor health webinars hosted by licensed therapist around the United States• Improved monthly virtual mental health sessions enrollment by 15% utilizing social media marketing platforms• Redesigned organization and increased participation and engagement by 20% since joining organization by spearheading celebrity virtual interviews and podcast seriesDear Fathers is dedicated to uplifting, educating, and telling stories of Black fatherhood from every angle while also empowering our strong community by capturing and unleashing the untapped power to deliver powerful and authentic moments at the center of fatherhood and culture.

• Manage a team of 12 Associate Account Managers• Oversee clients' daily operations to ensure efficient help desk resolutions and emphasize standard operating procedures• Implement creative ways to improve customer relationships by identifying areas of growth which allowed for expansion into several Missouri school districts• Increased company growth by exceeding revenue quota goals by 27% every month and 15% every year for six consecutive years• Liaise with school district superintendents to communicate changes, enhancements, and progress to ESI when necessary• Provide complex sales to Missouri school districts based upon academic individual needs and school district specifications• Communicate constantly with clients by thoroughly provide consultation on software features to senior-level clients through effective product demos conducted in-person, over the phone, and via Skype• Maintain and nurture strong customer relationships with twenty-four Missouri School Districts accounting for over $30,000 in monthly revenue

• Earned CompTia A+ and Dell EMC certifications• Installed, repaired and troubleshot office hardware including but not limited to: desktop PCs, l laptops, scanners, printers, servers, switches and routers• Fostered new relationships with potential clients to promote ESI growth• Consulted with clients on IT needs and established IT roadmaps and forecast long-term budgets

National Basketball Association • Led logistics for NBA events which included organizing the team events and ensuring open communication for All Star weekend 2015• Executed several private events for NBA All-Star Bradley Beal over the course of four years• Communicated consistently with vendors to tailor marketing trends to entice clienteleJack Daniels/ Brown-Forman • Assisted with marketing and promotions for Jack Daniels event “Art Beats and Lyrics” in St. Louis• Partnered in executing brand driven events with my promotion and marketing team. Including events with Bradley Beal at The Marquee Restaurant and Lounge• Partnered with The Jack Daniels Division of Brown- Forman to supply $1,000 in toiletries and home supplies for homeless children in the Normandy school district