Brad Glick Email & Phone Number

Agoura Hills, California, United States

United States

I joined Firm Solutions in 2017 as a Network Engineer to deliver active support in migrating four different exchange 2010 servers to Office 365 to provide remote access and robust security as well as reliability to end-users. For the role, I develop voice and data wiring infrastructures while collaborating with outside vendors and clients. I establish and manage network performance by building network configurations, troubleshooting network problems and identified troubled spots by monitoring network traffic flows. I collect network performance data, monitor network security, troubleshoot issues, anticipate problems and perform routine maintenance operations. I set up, support, and maintain LANs, WANs, and other networking systems. I maintain and provide metrics for network infrastructure on monthly basis to support data-driven decision making process. Following are my key accomplishments: ✪ Singlehandedly managed the successful upgradation of enterprise-wide computer systems, from Windows 7 to Windows 10. ✪ Reduced downtime and clients’ additional costs by delivering guidance on purchasing decisions, subject to hardware and software. ✪ Built domain controller and file server virtual machine on two servers for up to 50 company employees. ✪ Trained and coached clients on network use and Microsoft Certified Systems Engineering Programs in lay terms.

Los Angeles, Ca

I assess vulnerabilities and risks by evaluating computer systems. I implement best practices and configure as well as install routers switches and wireless controllers. I collaborate with the clients, identify needs, and build computer with high compatibility for graphic designing. I upgrade and configure home/business computers from scratch.

Newbury Park, Ca

As the IT Network Specialist, I identify and resolve computer system issues for top management and provide recommendation regarding new hardware purchase. I deploy, configure, and fix networking systems and workstations throughout the room. I troubleshoot the projector by enabling Nvidia Sync Card while efficiently executing day-to-day operations. I build a secure environment by prioritizing and organizing key card access for up to 200 company employees while negotiating with vendors for new systems. I allow end-users to seamlessly deliver startup-car project by setting up Lhasa with 8 desks and 8 full computers. Following are my key contributions to the role: ✪ Saved $200K and increased computer systems’ life by up to 3 years by proposing the idea to replace old components. ✪ Discussed and closed complex negotiations with Keyshot vendor and acquired a free-trail of 30 days, later extended the trial by 15 days due to end-user requirement. ✪ Troubleshoot idle, MAC-based workstations and integrated company programs, establishing communications with PC systems

Westlake Village, Ca

I configured computer systems, diagnosed software problems, provided assistance in person or by phone and email, troubleshoot network problems, and tested and integrates new technologies. I provided regular and ad-hoc reports to senior management relative to metrics regarding work volume, service levels, and quality outcomes. I ensured resolution of escalated issues in a timely manner to meet high satisfaction levels. I was commended for exceeding expectations in ticket goals.