Brad Harraman

Brad Harraman Email and Phone Number

Director, Brierley Institute for Customer Engagement @ SMU Cox School of Business
Dallas, TX, US
Brad Harraman's Location
Dallas, Texas, United States, United States
About Brad Harraman

A proven customer engagement executive with extensive hands-on experience managing the creation of real-time, customer-centric marketing and technology experiences that inspire company growth and profitability.Unique expertise in the business development, management and oversight of multi-partner programmatic loyalty, customer engagement and sophisticated CRM programs appealing to specific market segments, including: retail, travel, CPG and QSR.Areas of experience:* Direct Marketing, Digital Marketing, CRM* Project Leadership * Loyalty Program Design and Implementation* Strategic Planning, Growth Strategy, Innovation* Financial Modeling and Planning* Database Management, Insights, Analytics* Complex Problem Solving* Market Research

Brad Harraman's Current Company Details
SMU Cox School of Business

Smu Cox School Of Business

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Director, Brierley Institute for Customer Engagement
Dallas, TX, US
Brad Harraman Work Experience Details
  • Smu Cox School Of Business
    Director, Brierley Institute For Customer Engagement
    Smu Cox School Of Business
    Dallas, Tx, Us
  • Smu Cox School Of Business
    Director, Brierley Institute For Customer Engagement
    Smu Cox School Of Business Jun 2023 - Present
    Dallas, Texas, United States
  • Brierley Institute For Customer Engagement
    Director, Brierley Institute
    Brierley Institute For Customer Engagement Jun 2023 - Present
    Dallas, Texas, United States
    The nation’s first academic institute devoted to the study of customer engagement. MBA candidates with a marketing concentration at SMU’s Cox School of Business can add a specialization in Customer Engagement by taking four highly specialized electives. A community of students, academics and corporate leaders, the institute examines and explores why customers engage with brands, and how that engagement drives loyalty and value.
  • Brierley Institute For Customer Engagement
    Consultant
    Brierley Institute For Customer Engagement Aug 2019 - May 2023
    Dallas, Texas, United States
  • The Brierley Group
    Consultant
    The Brierley Group Jul 2018 - Present
    Dallas, Texas, United States
    An innovator in the Loyalty & Customer Engagement industry — designing and delivering profitable relationship management programs and technology solutions that creatively engage consumers in direct relationships.Provide customer engagement, loyalty, research, social media, business development and marketing operations consulting services to clients of The Brierley Group, LLC, and companies under their investment umbrella, including a proprietary Rewards for Engagement technology platform and the ongoing commitment to the Brierley Institute for Customer Engagement at Southern Methodist University’s Cox School of Business.
  • Brierley+Partners
    Senior Director, Marketing And Strategic Partnerships
    Brierley+Partners May 2015 - Apr 2018
    Dallas, Texas, United States
    A technology-based marketing solutions company, offering a full range of services: digital and direct marketing, loyalty program design, CRM strategy, consumer analytics, technology, account management, multichannel creative, production and fulfillment.The industry-leading, proprietary LoyaltyWare®/LoyaltyonDemand® technology platform is uniquely robust, modular, flexible and quick-to-market and supports some of the best and most recognized loyalty and customer engagement programs for clients across the globe.Brierley is U.S.-based and is a wholly-owned subsidiary of Nomura Research Institute, headquartered in Tokyo, Japan.
  • Brierley+Partners
    Senior Director Of Strategy
    Brierley+Partners Jan 2013 - Apr 2015
    * Acquired by Nomura Research Institute, April 2015 *
  • E-Miles
    Vice President, Marketing
    E-Miles Dec 2007 - Aug 2012
    A revolutionary online advertising channel that rewards consumers with frequent flyer miles for the time they spend reading and reacting to marketing messages that have been preselected to match their preferences.* Acquired by e-Rewards, Inc., November 2010 *
  • On-Call Vacations
    Vice President, Marketing
    On-Call Vacations Nov 1998 - Aug 2008
    ARC-approved travel agency tailored to affluent travelers over the age of 55, serving as an exclusive member booking engine and concierge service for the United Airlines Silver Wings Plus program.
  • E-Rewards
    Member Acquisition, Retention And Marketing Communications Executive
    E-Rewards Feb 2002 - Dec 2007
    The global leader in permission-based online sampling and survey data collection and reporting – currently operating in 38 countries as Research Now.* Acquired by Court Square Capital Partners, April 2015 *
  • Relationship Management Programs (Dba United Airlines Silver Wings Plus)
    Vice President, Marketing Communications
    Relationship Management Programs (Dba United Airlines Silver Wings Plus) Jun 1999 - Feb 2002
    General Contractor of fee-based membership programs for clients on an outsourced basis, aimed at various market groups such as: seniors, luxury travelers and sports enthusiasts.
  • Brierley & Partners
    Client Services, Account Management
    Brierley & Partners May 1992 - Jun 1999
    Supported the design, implementation and marketing management of some of the most recognized, multi-partner loyalty programs, including: * United MileagePlus® and Silver Wings Plus®* Hilton HHonors®* Hertz #1 Club Gold®, Hertz American Experience* Neiman Marcus InCircle®, Neiman Marcus Gold Card and NM Plus® * FedEx Extras®* Blockbuster Rewards®* AT&T True Rewards®

Brad Harraman Skills

Online Advertising Marketing Lead Generation Direct Marketing Management Marketing Communications Crm Public Relations Trade Shows Interactive Marketing Analytics Copywriting Email Marketing Sponsorship Google Analytics Social Media Database Marketing Loyalty Programs Loyalty Marketing Customer Loyalty Management Customer Loyalty Seo Sem Multi Channel Marketing Omni Channel Marketing Customer Relationship Management Search Engine Optimization

Brad Harraman Education Details

Frequently Asked Questions about Brad Harraman

What company does Brad Harraman work for?

Brad Harraman works for Smu Cox School Of Business

What is Brad Harraman's role at the current company?

Brad Harraman's current role is Director, Brierley Institute for Customer Engagement.

What is Brad Harraman's email address?

Brad Harraman's email address is bh****@****hoo.com

What is Brad Harraman's direct phone number?

Brad Harraman's direct phone number is +121478*****

What schools did Brad Harraman attend?

Brad Harraman attended Southern Methodist University - Cox School Of Business.

What skills is Brad Harraman known for?

Brad Harraman has skills like Online Advertising, Marketing, Lead Generation, Direct Marketing, Management, Marketing Communications, Crm, Public Relations, Trade Shows, Interactive Marketing, Analytics, Copywriting.

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