Brad James

Brad James Email and Phone Number

Experienced software testing and quality assurance analyst @ EMS LINQ, Inc.
Brad James's Location
Bethlehem, Pennsylvania, United States, United States
Brad James's Contact Details
About Brad James

Highly experienced software testing and application support analyst, with customer service and training background. Strong analytical skills, with experience in all stages of application development.thebaron@enter.net

Brad James's Current Company Details
EMS LINQ, Inc.

Ems Linq, Inc.

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Experienced software testing and quality assurance analyst
Brad James Work Experience Details
  • Ems Linq, Inc.
    Qa Analyst
    Ems Linq, Inc. Jul 2019 - Present
    Center Valley, Pa
  • Lehigh Valley Professionals
    It Focus Group Facilitator (Volunteer)
    Lehigh Valley Professionals Dec 2017 - Jun 2019
    Allentown, Pennsylvania Area
    As a member of the IT committee, I develop tests and documentation for LVP's website, working with our stakeholders and members to provide the best quality app that we can.As the facilitator for the IT Focus Group, I help other IT professionals network and fine-tune their job searches.
  • Computer Aid, Inc.
    Client Services And Qa/Testing Analyst
    Computer Aid, Inc. Sep 2006 - Jul 2017
    Allentown, Pa
    As a QA/testing analyst, I test software, including developing test plans and test assets, executing test plans and managing test efforts, and reporting and analyzing the results. I work with our business system analysts and developers on developing new applications, in a semi-Agile environment. As a Client Services analyst, I work on new customer implementations, shepherding a customer from the initial request to going live with our products. And I am a member of a level 2 support team that… Show more As a QA/testing analyst, I test software, including developing test plans and test assets, executing test plans and managing test efforts, and reporting and analyzing the results. I work with our business system analysts and developers on developing new applications, in a semi-Agile environment. As a Client Services analyst, I work on new customer implementations, shepherding a customer from the initial request to going live with our products. And I am a member of a level 2 support team that provides analysis and resolution to issues reported by our customers. Show less
  • Sungard (Formerly Pentamation)
    Level 1 Support Analyst
    Sungard (Formerly Pentamation) Jan 1996 - Aug 2006
    My responsibilities included taking contacts from customers to report issues with Pentamation's products, troubleshooting, and then resolving those issues. The work included database management (exporting and importing data, and researching the databases using Informix SQL), installing and compiling 4gl software, and testing and documenting new versions of the applications, in advance of production release. I was also team lead for a team supporting the government info management application.
  • Univest
    Branch Administration
    Univest Sep 1988 - Dec 1995
    Souderton Pa
    I started as a floating teller, then moved to the position of trainer for new branch employees, including training in procedures and regulations, and in providing good customer service and identifying sales opportunities. I was part of a team that implemented supermarket banking and that replaced our old mainframe/dumb terminal system with a PC-based teller and customer service rep software.

Brad James Skills

Trainer Troubleshooting Help Desk Support Testing It Service Management Databases Active Directory Call Center Sql Software Documentation Technical Support Sharepoint Process Improvement Windows 7 Disaster Recovery Microsoft Sql Server Servers Analysis Windows Server Microsoft Exchange Requirements Analysis Requirements Gathering Software Installation Xml Visual Studio Software Project Management Enterprise Architecture Visio Solution Architecture Sdlc Software Development It Management Enterprise Software Systems Analysis Business Analysis Itil Agile Methodologies Integration It Strategy .net Software Quality Assurance Agile Project Management Business Intelligence Business Process Ms Project User Acceptance Testing Call Centers Windows Xp Business Process Improvement Selenium Testing

Brad James Education Details

Frequently Asked Questions about Brad James

What company does Brad James work for?

Brad James works for Ems Linq, Inc.

What is Brad James's role at the current company?

Brad James's current role is Experienced software testing and quality assurance analyst.

What is Brad James's email address?

Brad James's email address is br****@****lus.com

What is Brad James's direct phone number?

Brad James's direct phone number is +61 2 9280*****

What schools did Brad James attend?

Brad James attended Ursinus College, Ludwig-Maximilians Universität München / Lmu Munich, Souderton Area Senior High School.

What are some of Brad James's interests?

Brad James has interest in Health.

What skills is Brad James known for?

Brad James has skills like Trainer, Troubleshooting, Help Desk Support, Testing, It Service Management, Databases, Active Directory, Call Center, Sql, Software Documentation, Technical Support, Sharepoint.

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