This is a comprehensive overview of the responsibilities and achievements associated with the National Account & Sales Operations Manager role. It outlines both strategic and operational tasks, key achievements, and leadership efforts to drive success in sales, customer engagement, and market growth. Here's a summary:Role Responsibilities:- Guide and support the Sales and Marketing team to achieve sales targets and KPIs.- Lead efforts to promote Barker Trailers' full range of products and services to current and potential customers.- Work on new initiatives for marketing strategies to enhance social media presence and drive product awareness.- Develop a strong understanding of market trends, competitors, and opportunities for growth.- Relentlessly pursue new sales opportunities and follow up on potential deals.- Maintain accuracy in reporting and analysis for decision-making purposes.Key Achievements:- Successfully implemented the Customer Relationship Management (CRM) system.- Developed a sales process flow chart and a CRM instruction manual.- Created a Quotation flow process within the CRM to capture deals effectively.- Introduced a Sales Pipeline for more accurate reporting.- Developed custom reports within the CRM to improve performance tracking.Leadership:- Motivate, guide and support the team to achieve continuous improvement, focusing on being 1% better every day.- Worked collaboratively with the business and marketing support team on growth initiatives, including market expansion and advertising strategies.- Work with and support member of the team to successfully close dealsThe role combines leadership, strategic thinking, and hands-on management to ensure sales growth, improve operational processes, and enhance market presence.

- Promote Orange Hire’s full range of products and services to current and potential customers within the designated area to meet company budgets - This is to be achieved by contacting account customers and making appointments with them, discussing their hire needs and making recommendations on how Orange Hire can provide effective solutions to meet those needs - The BDM is equally responsible for seeking out and contacting new targeted customers and through effective sales techniques, converting those potential customers, to new account customers − To ensure above is met the BDM will be expected target existing customer, major account, major project and new business - Develop an up to date key list of clients to target and build structure charts of key personnel within each project and keep up to date in the CRM system - Establish Orange Hire as the key supplier of plant and traffic equipment to the agreed target list of customers - Relentlessly follow up on every sales opportunity and close deals - Constantly gather Information on the market, including: − Competitors − Barriers to growth − New Product opportunities - Understand target market and their challenges to support overall sales objectives - Look for opportunities outside the norm - Develop unique customer sales initiatives - Identify competitor and market information that will assist in developing sales and marketing strategies - Report accurately the crucial dialogue required for gaining knowledge of the client environment - Report as directed by your Sales Manager at all times - Be 100% accurate in all reporting

Responsible for all facets of Opening the Melbourne Branch including:- Sales- Branch Operations (Contractors, Transport, Repairs & Maintance, Cleaning)- Equipment- Safety- Staff and Financial Performance- Deal with All levels of engagement with internal and external personnel- Work under pressure and meet deadlines

- Managing Regional Branch- Managing Daily procedures & Reports- Overseeing & Managing Staff- Overseeing OH&S & Processes and Procedures to Meet Required KPI’s- Growing and Developing Sales for the Ballarat Branch- Achieving sales targets in Volume and Sales Price- Post Sales functions that include preparation and management of job sheets and scheduling- Maintaining customer records and market information by 1. Maintaining and developing reports to identify and manage construction opportunities 2. Maintaining and developing sales information for both my role and the team- Managing customer pricing in accordance with the company expectations- Provide and manage sales reports and information as requested- Entering Sales orders as required- Preparing basic schedules for production where required- Any other tasks that would be deemed appropriate by a Branch Manager from time to time- Working towards monthly Budgets

- Growing and Developing Sales for the Ballarat Branch- Achieving sales targets in Volume and Sales Price- Post Sales functions that include preparation and management of job sheets and scheduling- Maintaining customer records and market information by 1. Maintaining and developing reports to identify and manage construction opportunities 2. Maintaining and developing sales information for both my role and the team- Managing customer pricing in accordance with the company expectations- Provide and manage sales reports and information as requested- Entering Sales orders as required- Preparing basic schedules for production where required- Any other tasks that would be deemed appropriate by a Sales Account Manager from time to time- Working towards monthly Budgets

- Prepare Client Invoices and Financial Documents- Processing Accounts Payable/Receivable - Reconciliation of Accounts- Process General Journals- Monthly Business Activity Statements- Pricing & Cost analysis - Payroll - Customer Service- Sales and Marketing- Office Administration- Budgeting & Cashflow

- Prepare Client & Financial Documentation (New/Used Semi Trailers & Spare Parts) - Liaise with internal and external stakeholders including Finance Companies to co-ordinate payments- Pricing & Product Cost analyst (working with Engineering, Finance & Sales Teams)- Overview & Co-Ordinate Accounts Payable/Receivable functions- Reconciliation of Accounts- Process General Journals- Monthly Business Activity Statements- Spare Parts, Sales to new and existing Customers- Co-ordinate Stock Control including quarterly stock take- Support the process of Purchase Orders & Receipting of Orders- Assist in Weekly Payroll (Wages & Salary Staff)- Other Duties that contribute to the success of the company

- Customer Service- Sales and Marketing- Office Administration- Processing Accounts Payable/Receivable - Reconciliation of Accounts- Process General Journals- Monthly Business Activity Statements- Co-ordinate Stock Control including monthly stock take- Process Purchase Orders & Receipting of Orders- Weekly Payroll (Wages & Salary Staff)- Manage Staff Front and Back of House/ HR Requirements- Adhered to Victorian Commission for Gambling & Liquor Regulation and Laws- Other Duties that contribute to the success of the business

- Prepare Client & Financial Documentation (New/Used Semi Trailers & Spare Parts) - Liaise with internal and external stakeholders including Finance Companies to co-ordinate payments- Pricing & Product Cost analyst (working with Engineering, Finance & Sales Teams)- Overview & Co-Ordinate Accounts Payable/Receivable functions- Reconciliation of Accounts- Process General Journals- Monthly Business Activity Statements- Spare Parts, Sales to new and existing Customers- Co-ordinate Stock Control including quarterly stock take- Support the process of Purchase Orders & Receipting of Orders- Assist in Weekly Payroll (Wages & Salary Staff)- Other Duties that contribute to the success of the company

- Motor Vehicle and Home Insurance Sales and Customer Service- Sales and Customer Service training to perform roles- Meet Sales targets for Motor Vehicle and Home Insurance- Assist Clients with policy and insurance information and requirements- Upsell additional benefits under General Advice

- Office Administration- Accounts Payable and Receivable - Sales Consultation- Planning and Scheduling Deliveries, Jobs and Contractors

- Office Administration- Sales and Consultation- Planning and Scheduling Orders- Retail & Wholesale Sales and Assisting Manager of Retail Store