Brad Mcbride

Brad Mcbride Email and Phone Number

Director - Engineering and Technology at JB Hunt Transport @ J.B. Hunt Transport Services, Inc.
615 J.B Hunt Corporate Drive, Lowell, AR 72745, us
Brad Mcbride's Location
Springdale, Arkansas, United States, United States
Brad Mcbride's Contact Details

Brad Mcbride personal email

About Brad Mcbride

Brad Mcbride is a Director - Engineering and Technology at JB Hunt Transport at J.B. Hunt Transport Services, Inc.. He possess expertise in call centers, management, avaya, operations management, customer service and 25 more skills. Colleagues describe him as "During my 5-year tenure at JB Hunt Transport, I had the pleasure of working with Brad McBride as both a peer and a direct report. As a Senior Contact Center Engineer, Brad's in-depth knowledge of the Genesys suite of products and constant drive for improvement helped to design solutions that are top of the line in function and cost-effectiveness. He was always a team player and was happy to share technical information with the rest of the team to ensure success. As an IS Manager, Brad was able to build on this experience with a strong desire to provide consistent business value through technology to continue to grow a team that is still second-to-none in the industry. I would not hesitate to recommend Brad for any contact center engineering or management roles, as his presence on a team would undoubtedly be a strong contribution to its success."

Brad Mcbride's Current Company Details
J.B. Hunt Transport Services, Inc.

J.B. Hunt Transport Services, Inc.

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Director - Engineering and Technology at JB Hunt Transport
615 J.B Hunt Corporate Drive, Lowell, AR 72745, us
Website:
jbhunt.com
Employees:
10
Brad Mcbride Work Experience Details
  • J.B. Hunt Transport Services, Inc.
    Sr. Director - Engineering And Technology
    J.B. Hunt Transport Services, Inc. Oct 2023 - Present
    Lowell, Ar, Us
    Sr. Director of Engineering and Technology responsible for hardware, operations and software. Including vendor management, unified communications, NOC, ITSM, procurement, telecom, change and incident management, and end user support.
  • J.B. Hunt Transport Services, Inc.
    Director - Engineering And Technology
    J.B. Hunt Transport Services, Inc. Jan 2021 - Oct 2023
    Lowell, Ar, Us
    Director of Engineering and Technology responsible for Technology Procurement, Vendor Management, and Unified Communications Engineering.
  • J.B. Hunt Transport Services, Inc.
    I.S. Manager
    J.B. Hunt Transport Services, Inc. 2004 - Jan 2021
    Lowell, Ar, Us
  • J.B. Hunt Transport Services, Inc.
    Contact Center Engineer
    J.B. Hunt Transport Services, Inc. Jan 2001 - Nov 2004
    Lowell, Ar, Us
    Genesys and Avaya call center routing design and statistical analysis for workforce management.
  • Conagra Foods
    Industrial Engineer
    Conagra Foods Mar 1997 - Jan 2001
    Chicago, Illinois, Us

Brad Mcbride Skills

Call Centers Management Avaya Operations Management Customer Service Contact Centers Telecommunications Project Management Process Improvement Genesys Team Building Integration Workforce Management Voip Business Process Improvement Cti Leadership Logistics Call Center Routing Avaya Technologies Cisco Call Manager Business Analysis Ivr Analysis Microsoft Office Team Leadership Avaya Products Microsoft Excel Cross Functional Team Leadership

Brad Mcbride Education Details

  • University Of Arkansas
    University Of Arkansas
    Industrial Engineering

Frequently Asked Questions about Brad Mcbride

What company does Brad Mcbride work for?

Brad Mcbride works for J.b. Hunt Transport Services, Inc.

What is Brad Mcbride's role at the current company?

Brad Mcbride's current role is Director - Engineering and Technology at JB Hunt Transport.

What is Brad Mcbride's email address?

Brad Mcbride's email address is br****@****ail.com

What is Brad Mcbride's direct phone number?

Brad Mcbride's direct phone number is +147982*****

What schools did Brad Mcbride attend?

Brad Mcbride attended University Of Arkansas.

What skills is Brad Mcbride known for?

Brad Mcbride has skills like Call Centers, Management, Avaya, Operations Management, Customer Service, Contact Centers, Telecommunications, Project Management, Process Improvement, Genesys, Team Building, Integration.

Who are Brad Mcbride's colleagues?

Brad Mcbride's colleagues are Ahmad Syarif, Florencia Candia, Nick Weidner, Mul Yono, Madisen Bischel, Ashley Swearingen, Thuhuong Nguyen.

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