Brad Rowe Email & Phone Number
@ariba.com
2 phones found area 816 and 877
LinkedIn matched
Who is Brad Rowe? Overview
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Brad Rowe is listed as Supplier Integration Specialist at SAP Ariba based in Kansas City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at ariba.com, phone signal with area code 816, 877, and a matched LinkedIn profile for Brad Rowe.
Brad Rowe previously worked as Supplier Integration Specialist at Sap Ariba and Global Integration Specialist at Perfect Commerce. Brad Rowe holds General Arts from University Of Missouri-Kansas City.
Email format at ariba.com
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AeroLeads found 1 current-domain work email signal for Brad Rowe. Compare company email patterns before reaching out.
About Brad Rowe
Over 18 years’ experience in providing superior technical customer service (emphasis on owning, addressing and resolving customer issues) in the fields of procurement and sourcing solutions, with a proven history of identifying, analyzing, and solving customer problems; all while working in a fast paced environment which consistently requires prioritizing and executing multiple tasks concurrently. Applicable skills include strong listening, verbal, and written communication skills; a lengthy history of applying successful account management principles; the ability to improve client relationships through identifying, analyzing, and solving customer problems; the displaying of exceptional technical, organizational, and interpersonal skills.
Listed skills include Webmethods, Webmethods Integration Server, Oracle, Microsoft Sql Server, and 44 others.
Brad Rowe work experience
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Global Integration Specialist
- Responsible for assisting new and existing customers with set-up, configuration, and troubleshooting for system to system (b2b) connections via https and ftps.
- Responsible for customer compliance testing for X12 and various xml based documents (xCBL, cXML, SAP XI).
- Working with clients to establish firm relationships/alliances with key individuals in professional capacities to assist in meeting the organization's strategic needs.
Application Support Analyst
- Troubleshooting issue tickets that were unable to be resolved first touch as they come in from the TSA team.
- For any tickets that cannot be resolved immediately,identifying what issues are defects and what are enhancements, and then routing/escalating them to their respective teams accordingly.
- Responsible for making sure all documents being delivered from Perfect Commerce to external clients are received within one hour.
- Working with customers on any document failures or delivery issues.
- Responsible for maintaining 12 test and production servers (I.E. weekend maintenance or product releases). Also, on call one week each month for afterhours support.
Technical Account Manager
- Assist 95% of the company’s large eProcurement customers with any technical difficulties they encounter with any products/services provided.
- Acting as the liaison between the customer and all other internal teams.
- Prioritizing customer issues and scheduling their resolutions with internal development teams in a timely manner.
- Responsible for facilitating weekly or bi-weekly calls between the customer, Client Executive, and other internal teams to make sure the customers’ needs are being met. In essence, acting as the customer’s voice.
Technical Support Analyst
- Answering incoming calls or emails from customers that are having issues or need assistance with any of the company’s products or services.
- If the issue is unable to be resolved immediately, responsibilities include creating a service ticket within the issue reporting system and then routing it to the ASA team.
- Providing regular updates to the customer on outstanding issues or developments including when an issue will be corrected.
Brad Rowe education
Frequently asked questions about Brad Rowe
Quick answers generated from the profile data available on this page.
What is Brad Rowe's role at their current company?
Brad Rowe is listed as Supplier Integration Specialist at SAP Ariba.
What is Brad Rowe's email address?
AeroLeads has found 1 work email signal at @ariba.com for Brad Rowe.
What is Brad Rowe's phone number?
AeroLeads has found 2 phone signal(s) with area code 816, 877 for Brad Rowe.
Where is Brad Rowe based?
Brad Rowe is based in Kansas City Metropolitan Area, United States, United States.
What companies has Brad Rowe worked for?
Brad Rowe has worked for Sap Ariba and Perfect Commerce.
How can I contact Brad Rowe?
You can use AeroLeads to view verified contact signals for Brad Rowe, including work email, phone, and LinkedIn data when available.
What schools did Brad Rowe attend?
Brad Rowe holds General Arts from University Of Missouri-Kansas City.
What skills is Brad Rowe known for?
Brad Rowe is listed with skills including Webmethods, Webmethods Integration Server, Oracle, Microsoft Sql Server, Linux, Solaris, Windows And Mac Operating Systems, and Sap.
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