Brad Smoley Email & Phone Number

Nottingham, MD, US

Glen Burnie, Maryland, United States

Managing retail location opening processes, staffing assignments, and customer experiences.

Baltimore, Maryland, United States

Helping to connect new and veteran board game enthusiasts with ideal entertainment experiences.

Baltimore, Maryland, United States

• Designed and developed several board and card game prototypes, all involving:
• Design and creation of components, art, and graphics.
• Development of play mechanics and theme elements.
• Writing and layout of rules systems.
• Hands-on instruction.
• Accuracy, efficiency, interface, and usability testing.

Forest Hill, Maryland, United States

• Researched, documented, and presented requirements for updating and creating several products and features for software applications in the Event Technology space.
• Spearheaded an initiative to add pronoun collection and display to a suite of Event Technology software products by gathering necessary requirements, creating mock-ups, and generating comprehensive documentation for.
• Developed and maintained processes and documentation for researching and analyzing competitors in the Event Technology software market.
• Led research and testing efforts on generative AI use cases, particularly in chatbot implementation, including partner vetting, demo chatbot configuration, and collaboration with Ops and Tech Support teams for.
• Provided quarterly sales won/lost analysis and data visualization to identify trends and opportunities for improvement in data collection and sales motions.

Forest Hill, Maryland, United States

• Performed in the top 10% among product specialists for client ticket resolution satisfaction and promptness on a yearly basis.
• Leveraged expert-level knowledge of the features and functionality of several Event Technology product offerings to support Project Managers, Engineers, and Clients through software initialization, troubleshooting, and.
• Provided training to new hires and clients on the functionality and features of Event Technology software.
• Participated as stakeholder in SCRUM development meetings for various software products.
• Sat on the committee to organize an annual live user group event aimed at educating, networking, and marketing to clients and prospects. Prepared and presented content on our software products and utilized our Event.
• Used knowledge of visual media principles to generate digital banner and ad graphics, resize and retouch user photos, map virtual exhibit hall floor plans, and produce training videos and documentation.

Baltimore, Maryland, United States

• Advised on financial, logistical, and material needs for Unpub events.
• Designed promotional and event materials such as signs, banners, badges, flyers, and digital advertisements and signage.
• Provide content and administration for organization website (Unpub.net)
• Disseminated weekly event and organization information through multiple social media channels and email campaigns.
• Responsible for recruitment of volunteer staff and attendees through various marketing efforts

Baltimore, Maryland, United States

• Contracted employee providing services for the National Institute on Drug Abuse (NIDA)
• Consolidated medical research and analyses into graphically concise and appealing posters, slides, booklets, videos, etc.
• Provided large-format printing, lamination, binding, mounting, portrait and slide photography, scanning, and copy services for government clients.
• Utilized HTML, CSS, and Adobe Creative Suite to independently provided web support for multiple government websites meeting government requirements for usability and accessibility (508 Compliance).
• Provided oversight, training, and maintenance of video conferencing equipment for daily presentations, conferences, and multimedia events.
• Contributed to Bayview Employee Retention Committee, and NIDA Intramural Research Program Website Committee.

• Silver Scream, 2003 - Extra
• Chainsaw Sally, 2004 - Officer Earl Nylund
• Corpus Kristi, 2008 - Detective
• The Good Sisters. 2009 - Keith Martin
• The Chainsaw Sally Show, 2010-2012 - Officer Earl Nylund

Graphic Design

Associates, General Studies