Brad Stevens Email & Phone Number

Pelham, On, Ca

Fonthill, Ontario, Canada

Ontario, Canada

St. Catharines

St Catharines, Ontario, Canada

St Catharines, Ontario, Canada

Manage performance of staff in various automotive rolesMinimize overhead costs Maximize productivity by matching staff coverage to workload Utilize financial results to identify opportunities for profit improvement Create and implement solutions to sales and service issues Increased total auto centre profits 25%

St Catharines, Ontario, Canada

Increased retail sales 15% year over year on sold vehiclesLiaised with factory representatives Created and implemented solutions to sales and service issuesPromoted MINI brandTracked and managed sales targets and budgetStrategically ordered new inventory

1. Plan, organize, direct and assist sales staff to meet objectives.• At the beginning of each month, counsel with each of my sales reps to establish realistic sales objectives for the month and action plan. • Achieve forecasted sales by following (and, if necessary, adjusting) my written plan of action. • Monitor each sales reps daily performance and compare it with that month's objective. • Understand and review departmental financial data to determine what is happening in my department.2. Coaching sales people. • Meet daily with each sales rep. • Offer them the coaching, counseling, advice, support, motivation or information they need in order to help them meet their sales goals. • Making every effort to maximize both present and long term sales and gross profits.• Keeping face-to-face contact with my sales people and staying current on financial data and inventory.4. Maintain inventory control. • Review the entire inventory daily. • Be sure that each unit is available for immediate delivery as soon as possible, and select units for special displays.5. Supervise the sales floor. • Make sure my salespeople are doing everything they should be doing to successfully sell the dealerships products. • Ensure that the sales floor operations functions smoothly. 6. Develop sales forces• Recruiting, hiring and training people. • Developing the most well trained, professional sales force possible.7. Handle complaints from customers, sales agents and support staff. • Constructively handle (or supervise the handling of) all customer complaints related to my department. 8. Prepare in advance and conduct weekly sales meetings. • Review the performance of my sales reps and motivate and stimulate them to even greater achievements. 9. Maintain a self development program. • Constantly strive toward continuing professional growth. • Work to improve my sales skills, managerial skills, business skills and product knowledge.

Hamilton, Ontario

Sought out and implemented operational improvementsManaged daily customer-facing operationsPrepared and presented monthly profit results to senior managementPrioritized and delegated workManaged daily customer-facing operationsUpsold required servicesPrepared and invoiced work ordersDelegated tasks to service techniciansDealt with customer complaints and concerns, and sought solutions

College Diploma, Business Administration And Management, Automotive

Education record