As a Director of Consultant Development, I am focused on the success of my team members and am the primary point of contact for any of their needs. I am responsible for consultant growth and development, performance management, working with operations to resource projects and overall team member leadership. I work closely with the practice leaders in our Infrastructure practice and our Modern Applications practice to support the success of team members in their project roles and assist in addressing trends or challenges that surface during project delivery. Job duties include leading team members, gathering and providing performance feedback, aligning team members with practice delivery and strategy, coaching on career and professional development, and driving culture and community.

Client-facing, regional PMO director and program manager, responsible for leading project managers, and technical consultants, managing multiple simultaneous, fast-paced projects across diverse clients and verticals. Managed large-scale programs for internal initiatives and multi-site, multi-year, mixed technology solutions. Managed risks, issues, and changes to program and project specifications. Programs and projects managed ranged from on-prem Cisco Infrastructure components and software to security projects (PCI and HIPAA) to cloud (Azure/Cisco) migrations that included email, voice, active directory, etc.• Led programs of up to 3 years with 2 project managers and 5 consultants. • Responsible for $12 million in annual revenue, managed consultant staffing levels and project budgets to defined financial success criteria. • Provided analysis and reporting on key metrics, creating reports and presentations to support business outcomes.• Led initiatives to develop and improve project management processes, tools, and technology in support of learning.• Worked with customers to investigate and resolve issues, identifying and changing processes to remove faults, and meet client compliance requirements. • Maximized employee performance with hands-on training and close mentoring and guided best practices for optimal project progress.• Facilitated project success, assigning well-qualified team members, and effectively allocating all labor to meet competing requests. • Upheld strict project timetables with careful monitoring and management of team activities.• Developed strong professional client relationships to mitigate roadblocks and client service issues.• Worked with many 3rd party vendors (Cisco, Quest, BitTitan, Fortinet, etc.) to strengthen our relationship.• Knowledge of licensing agreements and their offerings for major vendors• Contract Management - Ensure all contract deliverables are met within the timelines specified in the Statement of Work

Sr Project manager for the greater Philadelphia area and New Jersey. Responsible for direct client engagement, pre-sales consultations, project and technology consulting, and support operations. • Assumed regional PMO leadership in 2017.• Managed consultants and project managers out of three offices in PA and NJ. • Led up to 30 projects at a time, balancing project timelines with support requests to maintain client satisfaction. • Worked directly with PMO, sales and technical leadership on process improvement across teams.• Managed client relationships across 10s of clients in multiple verticals.

Client facing Project Manager supporting clients out of Reading and Exton office locations. Responsible for multiple ongoing projects, support calls and pre-sales assistance across East and Central PA. • Focused on Microsoft Exchange, Citrix, Cisco Infrastructure and Security (GRC/HIPAA/PCI) projects.

Helping architects, contractors, and owners make better use of their space by making it flexible by utilizing movable partitions. We offer the traditional operable partitions, vertical folding partitions, and movable glass partitions. We also offer Smoke Guard flexible fire and smoke protection as well as Solatube tubular daylighting devices.• Determined customers' needs based on sales calls and face-to-face meetings.• Paired knowledge of customer interests with available products and services to make recommendations.• Spoke at business luncheons and community gatherings to increase brand awareness.• Overcame objections with successful product demonstrations and persuasive communication skills.

Present monthly speakers with certificates of appreciation and gifts. Submit award applications to the region and institute. Prepare certificates of appreciation for all board members and committee chairs.

Running our monthly chapter board and membership meetings. Providing leadership and guidance to the chapter board and members. Overseeing of the Middle Atlantic Regional Conference held in Macungie, PA at Bear Creek Resort.

Lead a team of 15 engineers who installed and supported Local Area Networks for a wide variety of businesses, schools, and community organizations. Including but not limited to ... Servers, workstations, printers, Microsoft Server and SBS, Microsoft Office, AntiVirus, backup software, remote access and VPN technologies. Web and email hosting and website design. Microsoft Access and visual basic programming.• Personally implemented/troubleshot MS Small Business Server, MS Server, MS Exchange, Windows operating systems, BackupExec, Norton/Symantec AntiVirus, switch and VPN deployments, etc.• Application development using MS Access.• Determined customers' needs based on sales calls and face-to-face meetings.

Providing technology solutions to our customers. Providing, installing, and supporting network hardware, LANs and WANs, desktops and servers, hubs and switches, etc. Expertise in Novel networks, web proxies, Groupwise, and NT 3.51/4.0