Brad Zinn Email & Phone Number

Philadelphia, Pa, Us

Boston, Massachusetts, United States

Serve as the primary point of contact for the initial journey (Month 0 to Month 6) of Strategic Partners, overseeing their training and onboarding and ensuring they become adept at leveraging our platform for efficient customer acquisition. Oversee training of internal staff in preparation for strategic initiatives.• Trained and onboarded 160 new installers in 2022, a record high and 80% increase over 2021.• Implemented systems to identify churn risk installers early, track team response, distinguish effective installer engagement best practices, and measure installer retention, resulting in a 30% increase in retention over the previous year.• Developed EnergySage University (ESU), an online asynchronous LMS, creating and stewarding the curriculum for two new courses, filming key presentations, and fostering a collaborative learning environment to enhance partner success.• Trained and now oversee an internal team of trainers.• Developed and launched external and internal knowledgebase.

Philadelphia, Pa

I offer career coaching and professional development for people who are looking to discover their unique abilities, connect their careers to a sense of purpose, articulate professional goals, and take action to achieve those goals.• Developed personal reflection exercises that help clients assess their values, career progress, purpose, and specific talents. • Coached clients on networking, conducting informational interviews, applying to graduate programs, and establishing career plans.

Philadelphia

Developed and facilitated in-person and online, trauma-informed, financial literacy curricula for the Building Wealth and Health Network, offering a blended approach combined with one-on-one coaching for under-resourced members looking to build and determine their own financial security.• Researched LMS platforms for transition to e-learning focus. Recommendations led to improvements in tracking, feedback, analytics, data integration, and saved the University $15K+ annually. • Adapted the Network’s financial literacy curriculum from in-person only to compelling e-learning format.• Facilitated and instructed online courses, workshops, and trainings for up to 60 participants per session.• Taught and coached 9 cohorts annually, teaming in a program wide 20+ point drop in depressive symptoms, a 40+ point increase in employment, and a 40+ point increase in active savings for Network members.

Philadelphia

Programming/Training• Created Leadership Development Intensive (LDI), an interactive, participant-directed, 7-week training program utilizing project-based learning, group meetings, personal reflection, and one-on-one coaching to help participants start new initiatives and develop their leadership capacities.• Planned and delivered well attended networking, recruitment, and fundraising events, managing pre-event coordination, on-site facilitation, and post event follow-up for 1500+ participants annually.Oversight and Management• Led yearly strategic planning process, conducting needs analysis, instructional analysis, performance consults, and tracking milestones, to drive application and impact, placing Mosaic in the top 10% of 27,000+ surveyed congregations. .• Managed an annual operating budget of $300,000, 4 staff members, and dozens of volunteers. Provided regular reports to committees and membership.• Oversaw development and maintenance of organizational systems and technology, including filing procedures, payment processes, procurement, and CRM database. Fundraising• Oversaw a capital campaign to purchase, remodel, and launch a new community center that raised $425K of pledged support in 6 weeks and achieved 105% pledge fulfillment.• Developed the “BIT Legacy Campaign” to boost operating funds and seed capital for a community grant fund. Campaign led to a 31% increase in general revenue over 18 months and $20K for community grants. • Initiated and stewarded an alumni engagement plan, soliciting 12% of budget from alumni donations.Promotion and Communication• Implemented a promotions and communication strategy that employed original written content, website updates, social media promotion, email marketing, and in-person promotion to generate engagement. Realized a 257% increase in new website visitors and a 3x increase in on-site engagement.• Prepared and delivered workshops, presentations, and keynote talks to groups of up to 1,000 people.

Bachelor Of Science (Bs), Theatre

• Graduated with Distinction (Top 3 in Class)

Ma, Theology/Theological Studies

• Master of Arts Academic Award (top GPA - 4.0)

Certified Professional Coach