Brad M. Email & Phone Number

Indianapolis, In, Us

Indianapolis, In, Us

Indiana University - Kelley School Of Business

• Led and facilitated successful adoption of Salesforce across the business unit by delivering exceptional service and comprehensive support to all team members.• Conducted regular training sessions on best practices for both Salesforce and Marketing Cloud platforms, ensuring continuous improvement and proficiency among users.• Leveraged Content Builder, Journey Builder, and Automation Studio within Marketing Cloud to design and execute highly effective and targeted email marketing campaigns.• Demonstrated proficiency in developing and managing campaigns and generating comprehensive reports within the Salesforce CRM platform.• Successfully executed the extraction, transformation, and loading (ETL) of external data into Salesforce, ensuring seamless integration and accessibility of vital information.• Proficiently generated insightful analytics reports within Marketing Cloud, focusing on email and journey performance to evaluate the effectiveness and impact of marketing initiatives.

Indianapolis, Indiana, United States

• Spearheaded the design and implementation of a course planning and scheduling system using SQL Server and ASP.NET, resulting in enhanced efficiency and streamlined processes for academic planning.• Developed comprehensive reports using Crystal Reports to summarize courses taught by faculty for both the semester and academic year, providing valuable insights for academic planning and assessment.• Demonstrated expertise in creating SQL queries and generating detailed reports essential for AACSB accreditation• Offered dedicated support to faculty members, assisting them with the design and development of courses using the Canvas Learning Management System (LMS), ensuring an effective online learning experience.• Administered Salesforce CRM for Kelley graduate programs.• Collaborated closely with faculty and staff as a consultant, providing expert guidance and support in handling academic misconduct cases• Demonstrated proficiency in creating diverse intake forms and providing expert assistance to users as the Qualtrics division administrator for Kelley Indianapolis, contributing to streamlined data collection and empowering users with the platform's capabilities.

Plainfield, Indiana, United States

Represented buyers and sellers in the purchase and sale of residential real estate.Successfully negotiated purchase agreements for clients.Educated first-time buyers about the home-buying process.Worked closely with Realtors, title companies, mortgage brokers, appraisers and inspectors to ensure a successful real estate transaction.

• Successfully installed, configured, and maintained Oracle databases in both AIX and Windows NT environments, ensuring optimal performance, security, and reliability of the database systems.• Effectively oversaw day-to-day Database Administrator (DBA) activities, utilizing Oracle utilities and tools to monitor space and memory requirements. Conducted regular checks on alert logs, archive logs, trace files, and backup verifications to ensure data integrity and system stability.• Created databases, instances, table spaces, and data files, ensuring the smooth and efficient setup of essential components for the Oracle database system. • Performed login and user management: Adding logins, roles, groups to the Window NT and AIX Server and maintaining proper security procedures.

Wrote procedures for requesting and creating Oracle user ids.Created, modified and maintained DB2 databases.Responsible for Oracle user administration.Provided 24x7 on-call support for DB2 production system on OS/390 mainframe.Approved programs for migration to production.

Bachelors, Public Health, Health Administration

Bachelor'S Degree, Public Health