Brad Burmester Ii Email & Phone Number
@zapproved.com
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Who is Brad Burmester Ii? Overview
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Brad Burmester Ii is listed as Program Manager at Exterro, a company with 634 employees, based in Vancouver, Washington, United States. AeroLeads shows a work email signal at zapproved.com and a matched LinkedIn profile for Brad Burmester Ii.
Brad Burmester Ii previously worked as Technical Support Team Lead at Zapproved and Technical Support Tier II at Zapproved. Brad Burmester Ii holds Bachelor Of Arts (B.A.), Economics, 3.64 from Seattle University.
Email format at Exterro
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AeroLeads found 1 current-domain work email signal for Brad Burmester Ii. Compare company email patterns before reaching out.
About Brad Burmester Ii
Hard working individual actively seeking remote work opportunities that will allow me to utilize my technical knowledge and adaptation towards new products and/or applications in a team leadership role. Extensive experience as a leader and escalation point. Self starter specializing in created planned approaches to solving problems in a technical space. Able to work independently and collaboratively as a part of a team. Remote work experience. Versed in both traditional application and SAAS support.
Listed skills include Financial Analysis, Investments, Financial Modeling, Banking, and 14 others.
Brad Burmester Ii's current company
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Brad Burmester Ii work experience
A career timeline built from the work history available for this profile.
Technical Support Team Lead
Current- Became the first team lead for the support department and worked with leadership to build out the position.- Established and currently manages the support team ticket quality assurance process.- Acts as a high level escalation point for customer success.- Meets frequently with other support members as a consultation resource for customer issues, ticket.
Technical Support Tier Ii
- Acted as an escalation point to TSE I for complex and urgent customer issues.- Met frequently with other support members as a knowledge and consultation resource.- Specialized in REST API integration support for escalated and large scale customer needs.- Created and managed support team SQL queries for daily troubleshooting use.- Utilized SQL querying.
Technical Support Tier I
- Provided first line SAAS customer support via phone and email.- Served as first line API application support.- Performed SQL database queries daily to troubleshoot customer issues.- Collaborated with the engineering teams to discuss customer issues and resolution plans.
Japanese To English Conversational Teacher
- Provided 1 on 1 lessons with Japanese students in order to teach and strengthen various areas of their English.
Technical Support Supervisor
- Oversaw the technical support department.- Responsible for managing and educating the department on procedures, processes and new information.- Managed the customer support phone, email and ticketing systems.- Monitored issues and assigned staff to initiate support when needed.- Acted as a knowledge resource and escalation point for TSE I & II staff as.
Technical Support Engineer Ii
- Acted as a knowledge resource and escalation point for TSE II support staff.- Handled responsibilities in educating and managing TSE I staff on procedures, processes and new information when needed.- Handled in-depth integration and application installs for larger customers and gateway partners.- Handled large scale gateway, processing, integration.
Technical Support Engineer I
- Provided first line application customer support via phone and email.- Monitored customer accounts and initiated support where needed. - Handled a variety of issues including software errors, reporting discrepancies and hardware failures.- Acted as a team resource for other TSE I and sales staff.
Colleagues at Exterro
Other employees you can reach at exterro.com. View company contacts for 634 employees →
Anuradha Rammoorthy
Colleague at Exterro
Coimbatore, Tamil Nadu, India, India
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HK
Harivishnu K
Colleague at Exterro
Coimbatore, Tamil Nadu, India, India
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RJ
Ramya Jeyaraman
Colleague at Exterro
Coimbatore, Tamil Nadu, India, India
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KR
Karthik Rajendran
Colleague at Exterro
Coimbatore, Tamil Nadu, India, India
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CS
Chelsey Small
Colleague at Exterro
Greater St. Louis, United States
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JD
Jennifer Davis-Shockley
Colleague at Exterro
Portland, Oregon, United States, United States
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AM
Ashwathi Manohar
Colleague at Exterro
Coimbatore, Tamil Nadu, India, India
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VS
Vipin Sudesh
Colleague at Exterro
Coimbatore, Tamil Nadu, India, India
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GM
Gowrishankar M
Colleague at Exterro
Coimbatore, Tamil Nadu, India, India
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AS
Aishwarya Sevakan Chetty
Colleague at Exterro
Coimbatore, Tamil Nadu, India, India
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Brad Burmester Ii education
Bachelor Of Arts (B.A.), Economics, 3.64
Minor, Japanese Language, 4.0
Study Abroad, Economics & Japanese, 4.0
High School Diploma
Japanese, A+
Frequently asked questions about Brad Burmester Ii
Quick answers generated from the profile data available on this page.
What company does Brad Burmester Ii work for?
Brad Burmester Ii works for Exterro.
What is Brad Burmester Ii's role at Exterro?
Brad Burmester Ii is listed as Program Manager at Exterro.
What is Brad Burmester Ii's email address?
AeroLeads has found 1 work email signal at @zapproved.com for Brad Burmester Ii at Exterro.
Where is Brad Burmester Ii based?
Brad Burmester Ii is based in Vancouver, Washington, United States while working with Exterro.
What companies has Brad Burmester Ii worked for?
Brad Burmester Ii has worked for Exterro, Zapproved, Ihcway, and Merchant Partners Llc.
Who are Brad Burmester Ii's colleagues at Exterro?
Brad Burmester Ii's colleagues at Exterro include Anuradha Rammoorthy, Harivishnu K, Ramya Jeyaraman, Karthik Rajendran, and Chelsey Small.
How can I contact Brad Burmester Ii?
You can use AeroLeads to view verified contact signals for Brad Burmester Ii at Exterro, including work email, phone, and LinkedIn data when available.
What schools did Brad Burmester Ii attend?
Brad Burmester Ii holds Bachelor Of Arts (B.A.), Economics, 3.64 from Seattle University.
What skills is Brad Burmester Ii known for?
Brad Burmester Ii is listed with skills including Financial Analysis, Investments, Financial Modeling, Banking, Risk Management, Corporate Finance, Equities, and Economics.
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