Bradley Bishop Email & Phone Number

•Utilize JDA Space Planning to model and build planograms for Kroger division updates.•Communicate with Kroger divisions to produce planograms and address issues as needed.•Pull and analyze sales date from 84.51 and IRI to determine best shelf placement and assortment for Kroger sales goals.•Execute each step of the Kroger KOMPASS process for assigned categories to ensure updates are completed thoroughly and within given time frames. •Assist in the setting of mock product and… Show more •Utilize JDA Space Planning to model and build planograms for Kroger division updates.•Communicate with Kroger divisions to produce planograms and address issues as needed.•Pull and analyze sales date from 84.51 and IRI to determine best shelf placement and assortment for Kroger sales goals.•Execute each step of the Kroger KOMPASS process for assigned categories to ensure updates are completed thoroughly and within given time frames. •Assist in the setting of mock product and printing of shelf tags/strips to present to Kroger leadership for assortment decision meetings. •Extensive experience with Microsoft Excel, JDA Space Planning, and Kroger Category Management System (KCMS) among other data applications. Show less

Blue Ash, Ohio, United States

•Track, analyze, and generate weekly productivity and quality reports for associates.•Review high-dollar accouts for upper management. Communicate trends and issues accordingly.•Provide daily updates for staff on process changes, denial trends, and best practices for successful reimbursement. •Examine denied and underpaid claims to determine reason for discrepancies.•Communicate with payers to follow up on outstanding claims, file technical appeals, resolve… Show more •Track, analyze, and generate weekly productivity and quality reports for associates.•Review high-dollar accouts for upper management. Communicate trends and issues accordingly.•Provide daily updates for staff on process changes, denial trends, and best practices for successful reimbursement. •Examine denied and underpaid claims to determine reason for discrepancies.•Communicate with payers to follow up on outstanding claims, file technical appeals, resolve payment variances, and ensure timely reimbursement. •Work with management to identify and address root causes of issues in the accounts receivable process.•Understanding of federal and state regulations, as well as payer-specific guidelines. Show less

Blue Ash, Ohio, United States

•Preparation, on-boarding, and training of new revenue cycle associates.•Handle all aspects of technical and physical new hire set-up, including hardware requests, software access, desk space, and supplies. •Assist new associate with transition from training environment to live environment over a four-week timeframe. Ensure associate has necessary information and resources to be successful. •Handle both in-person and remote training (via phone, Skype) for new associates.… Show more •Preparation, on-boarding, and training of new revenue cycle associates.•Handle all aspects of technical and physical new hire set-up, including hardware requests, software access, desk space, and supplies. •Assist new associate with transition from training environment to live environment over a four-week timeframe. Ensure associate has necessary information and resources to be successful. •Handle both in-person and remote training (via phone, Skype) for new associates. Introduction to revenue cycle process, goals, and resources. •Organized and led phone trainings for remote associates of Ensemble and other contracted health systems around the country. •Perform weekly checks of new associate's knowledge and learning retention. Review material and information if necessary. •Present trainings to department on new processes and refresher courses on current processes. Create and modify tips sheets and SOPs as needed.•Serve as a resource to both newer and veteran associates for questions/inquiries. Show less

Blue Ash, Ohio, United States

•Examine denied and underpaid claims to determine reason for discrepancies.•Communicate with payers to follow up on outstanding claims, file technical appeals, resolve payment variances, and ensure timely reimbursement. •Work with management to identify and address root causes of issues in the accounts receivable process.•Understanding of federal and state regulations, as well as payer-specific guidelines.•Document all activity appropriately. •Make… Show more •Examine denied and underpaid claims to determine reason for discrepancies.•Communicate with payers to follow up on outstanding claims, file technical appeals, resolve payment variances, and ensure timely reimbursement. •Work with management to identify and address root causes of issues in the accounts receivable process.•Understanding of federal and state regulations, as well as payer-specific guidelines.•Document all activity appropriately. •Make recommendations and communicate trends/issues to management. •Meet daily and weekly quality and productivity standards. Show less

Chick-Fil-A Eastgate Fsu

• Created content and maintained presence of store social media accounts and store webpage.• Maintained marketing team’s weekly schedule and manage requests off, changes in availability, etc. • Analyzed and reported data from daily/weekly/monthly/yearly sales as well as promotion and holiday results.• Met weekly with store directors and operator to discuss promotions, sales results, initiatives, etc. • Met bi-monthly with other Chick-fil-A Marketing Directors to… Show more • Created content and maintained presence of store social media accounts and store webpage.• Maintained marketing team’s weekly schedule and manage requests off, changes in availability, etc. • Analyzed and reported data from daily/weekly/monthly/yearly sales as well as promotion and holiday results.• Met weekly with store directors and operator to discuss promotions, sales results, initiatives, etc. • Met bi-monthly with other Chick-fil-A Marketing Directors to discuss market-wide promotions, events, etc.• Responded to customer complaints and handle customer recovery process.• Planned, prepared, and activated in-store and community marketing events.• Managed store donation requests (coupons, gift baskets) and worked within a monthly budget for these items.• Performed administrative and office tasks as needed. • Responsible for driving company vehicle to events.• Assisted with catering orders, preparation, pickups, and deliveries. • Learned and put into action Chick-fil-A’s values of operation excellence, 2nd-mile service, and emotional connections marketing. These have helped me develop exceptional customer service skills. Show less

Chick-Fil-A Eastgate Fsu

• Created content and maintained presence of store social media accounts and store webpage.• Responded to customer complaints and handle customer recovery process.• Assisted in planning, preparation, and activation of in-store and community marketing events.• Managed store donation requests (coupons, gift baskets) and worked within a monthly budget for these items.• Performed administrative and office tasks as needed. • Responsible for driving company… Show more • Created content and maintained presence of store social media accounts and store webpage.• Responded to customer complaints and handle customer recovery process.• Assisted in planning, preparation, and activation of in-store and community marketing events.• Managed store donation requests (coupons, gift baskets) and worked within a monthly budget for these items.• Performed administrative and office tasks as needed. • Responsible for driving company vehicle to events.• Assisted with catering orders, preparation, pickups, and deliveries. • Learned and put into action Chick-fil-A’s values of operation excellence, 2nd-mile service, and emotional connections marketing. These have helped me develop exceptional customer service skills. • Promoted from Marketing Assistant to Marketing Leader within 12 months of original hire. Show less

•Responsible for acquiring personal records of clients and witnesses in active legal cases.•Consistently met daily ($300/day) and weekly ($1000/week) quotas. •Extensive use and experience with database system (Microsoft Access).•Developed system of investigation that improved record/case closure rate by 50% after only several months.•Earned “employee of the week” on multiple occasions for exhibiting exceptional work ethic, attitude, and delivering above… Show more •Responsible for acquiring personal records of clients and witnesses in active legal cases.•Consistently met daily ($300/day) and weekly ($1000/week) quotas. •Extensive use and experience with database system (Microsoft Access).•Developed system of investigation that improved record/case closure rate by 50% after only several months.•Earned “employee of the week” on multiple occasions for exhibiting exceptional work ethic, attitude, and delivering above quota.•Learned and developed phone communication skills as well as teamwork and organizational skills. Show less

•Responsible for organization of patient records and preparation of records for patient visits.•Co-led maintenance of patient medical records for ≈1,000 patients; result: 100% doctor satisfaction.

Bachelor’S Degree, Marketing, Business Administration (Minor)

Activities and Societies: The Northerner Student Newspaper (Fall 2013) Baptist Campus Ministry (Spring 2014 - Fall 2016)

Associate'S Degree, Associate Of Arts, 3.5 Gpa