The majority of my career has been spent within the insurance industry developing and supporting the implementation of insurance systems and products around the world.I have worked with some of the largest insurance and financial organisations in Australia, UK, USA and Japan, I have had 20 years of achievements as an information technology professional making significant contributions to the success and environment of the organisation and clients with whom I have had the pleasure of working along side.Significant local achievements include implementations of the Hollard 1Insurer platform which includes the key brands of Real Insurance and Woolworths where my end to end experience in identifying with a customer’s vision can be turned into a cost effective solution that provides improvement and effectiveness to the customer’s current business model. Effective communication skills with key stake holders at all levels and productive relationships with team members no matter their background, business or technical. Specifically, I have coached and mentored clients and staff, both locally and in other regions, in the disciplines with software development methodologies including Agile and Waterfall.Key Core Skills:Ability to interpret and analyse customers needs through a process of consolation and negotiation;Interact with developers to relay the essence of the business requirement in a clear and precise manner;Excellent skills in the ability to guide a customer through the process of the requirement phase via facilitating workshops and providing process documentation;Highly skilled when it comes to problem resolution and issue management. The ability to break down complex issues into more smaller manageable tasks;Ability to work within a team where I can provide mentoring but also be open to new and more streamline processes;