Reporting to the C.E.O., responsible for the Legal and Business Finances, Procurement, H&S, IT operations, Building Maintenance and other key projects. Currently managing a 1-year upgrade project for all aspects of the business operations to improve professional image of BHL and working environment of the building for or employees - Including New desks and IT facilities. Professional status with the SRA for Finance as COFA.

Responsible for Company Financial transactions

Responsible for Finance and Office Management operations

Management & Financial Accounting for Law Practice including experience in Banking, Reconciliations for Client, Office and VAT accounts with Legal Practice I.T. System (Actionstep), Business Analysis & evaluation, development and policy administration for L.P. System (Actionstep, Xero) operating cost reviews for expenses, daily reporting for Fee Earner and Cash Flows, Utility Company reviews and General Office management responsibilities

Document Control support across NRTS Project, supporing Project Managers for Document Programme of up to 800 documents requiring consent by client

NRTS 1 project. Capture Requirement and Planning Manager - Planning, Document Control, Document Team and Programme Management, Audit Assurance Management

Leading a Team of 2nd line Broadband Operations Engineers - Call Centre Operations & Project ManagementProject Delivery 2004 (June) - 06 National Project to migrate 5 million of BT’s customers over to the latest Broadband Platform. I was responsible for training the team of engineers to oversee the 24 hour process which took 6 months to complete. During this time the errors and exceptions were managed. The project was a success and delivered on time and to budget.

As Operations Manager I was responsible: • for the introduction of new Cable Television and Telephone service operations within the West Midlands, including Service Management (managed Networks) for several Major Telecommunications Operators, including BT, Vodafone, and Orange. • for the introduction of operational Business Support Systems Development (Remedy - ITIL based solution).• for building & managing a National Network Operations Center for UK service, for National Network, Digital Telephone Exchanges, Data Provisioning, Network Maintenance. • 1992 – 1995 Operations Manager – Introduction of Telephone services across the West Midlands.• 1995 – 1999 Network Operations Centre Manager – Managed the Centre and their National Telecoms Network, Introduced Managed Networks for Major Operators (Orange, Vodaphone, Hutchinson Telecom), Fault Despatch Management for UK. • 1999 -2001 Project Manager – Network Operations Capital Projects - Centralised Network Operation Migration from multiple sites, Year 2000 change over Planning for all Network Equipment• 2001 -2002 Quality Assurance Manager - Introduced a new Quality Management System including Process Software to reduce the Cost of Quality across the Network Operations Organisation. Introduced and developed on-line process mapping which was rolled out operational departments via internal training. Set up and monitored Key Process Indicators to measure performance of the teams.• Responsible for Recruiting and managing multiple teams of Technicians, I.T. Engineers, Administrators, Data Engineers, supervisors, Managers during the key start-up years for the introduction of Cable Television and Telephone across the West Midlands, prior to Virgin Media owing the operation.• Responsible for managing CAPEX Infrastructure projects and OPEX budgets for Operational resourcing requirements.

Project Managed the Headend 'turnkey' build from a shell and managed the Headend Operation with a team of 4 techniciansProject Delivery 1990-92 Midlands Cable – Responsible for project managing the Television Headend build including Satellite Dishes, transmission and recording equipment (Sound and Vision), Plant and Electrical. Skills Used: Skills Used: Budgets, Contractor Management & Cost Analysis, Project Management.

Broadcast Engineering - Senior Engineer- Design & Maintenance - Design/build of equipment for studio/programme use, maintenance of all studio equipment including: Audio (Mixers, Amp's, Mic's) Video (Cameras, Mixers), Cabling, Radio repair & calibration (UHF, VHF Tx and RX equipment), studio projects, Vision Controller on programmes & News (live & recorded), Technical Manager on TV series.

Radio, TV, VCR, HI-Fi and domestic appliances. Apprenticeship day release to Master Field Service Technician.