Infrastructure Engineer
Currentβ’ Skillfully architecting and deploying robust backup solutions tailored to client requirements using Veeam suite of products. ββ’ Defining backup schedules, retention policies, and encryption standards to ensure data integrity and compliance with regulatory βrequirements. ββ’ Proactively monitoring backup jobs and storage health to detect and resolve issues promptly. ββ’ Conducting regular audits and updates to optimize performance and reliability of backup infrastructure, minimizing data loss risks βand maximizing recovery capabilities. ββ’ Diagnosing and resolving technical issues related to backup failures, storage capacity constraints, and recovery challenges. ββ’ Investigating root causes and implementing corrective actions to restore service and maintain client satisfaction within agreed βSLAs. ββ’ Serving as a primary point of contact for clients regarding backup and recovery-related inquiries and incidents. ββ’ Delivering timely updates, progress reports, and actionable recommendations to ensure transparent communication and effective βissue resolution.β