Over the years Bradley has harnessed and utilized his skills in various departments of the hospitality business as a whole.Bradley is a seasoned professional with over 30 years of rich and insightful experience in the hospitality industry. He has a proven track record of developing procedures, service standards and operational policies, planning & implementing effective control measures to reduce running costs of the unit. A consistent performer with a proven track record of increasing revenues and streamlining workflow. Stupendous communication skills, honed with the ability to think out of the box to develop innovative Ideas for strategic planning, business development, exceptional customer experience and overall operations.Bradley’s strongest asset and forte has been in (i) Food & Beverages: has the ability to turn out new innovative cuisines, has hands-on experience in cooking (ii) Sales & Marketing: evident in the conceptualization of aggressive pitches to maintain a high ARR. Besides trendsetting CRM and experiential marketing techniques to retain brand loyalty, emphasis is on swift redress action, as an effective mechanism to maintain goodwill and retain loyalty.