I am a Customer Experience Consultant - Senior Associate at PwC, where I help clients transform their customer journeys, optimize their operations, and enhance their digital capabilities. With over two years of experience in this role, I leverage my strong background in sales, leadership, and operational planning to deliver exceptional results and value for my clients.Before joining PwC, I spent seven years as a Senior Pharmaceutical Sales Representative at AstraZeneca, marketing a portfolio of diabetes products to internal medicine and family practice. I was selected as a Regional Training Specialist in 2019, and helped lead the region through multiple product and device launches, increasing sales and market share. I am also a Captain and Executive/Operations Officer at the United States Army Reserve, where I am responsible for developing, planning and managing the training for 120 soldiers. I am passionate about delivering exceptional customer experiences, developing effective teams, and driving positive outcomes.