➤ Supporting Global Supply Chain Logistics Operations through managing a team of professionals and monitoring KPIs. ➤ Acting as subject matter expert and liaison for problem resolution and exception management for logistics partners➤ Managing shipping, receiving, and manufacturing facilities along with warehousing, distribution, inventory planning➤ Coordinating with business units and working with vendors to ensure the on time and accurate movement of goods➤ Managing customer supply chain and logistics information within the company Transportation Management System➤ Coordinating with distribution facilities for relocation and transportation arrangements according to customer requests➤ Acting as an extension of the customer's staff to ensure that information flows properly and all arrangements are made➤ Handling purchase orders, inventory control and reports, invoicing, accounts payable and sales as well as output reports➤ Fostering and maintaining a relationship with assigned customers and utilizing a project-based delivery model➤ Monitoring load board/information flow and performing exception management activities for any pre-defined processes➤ Documenting and organizing existing standard operating processes and learning multiple job functions in logistics➤ Handling cross-functional responsibilities, facilitating customer calls and updates, and meeting operational metrics➤ Identifying process improvements and cost savings and recommending improved workflows and service delivery➤ Creating and maintaining customer and vendor files with required documents to support the delivery process➤ Overseeing tracking and routing of shipments from overseas and assisting customers with national requirements

➤ Supervised a team of mental health professionals and oversaw day-to-day operations for facilities and transportation➤ Served as liaison between the agency, court systems, and stakeholders and provided project management and oversight➤ Ensured all company safety procedures were followed and operations compliance with OSHA requirements➤ Oversaw daily operations including opening, logging, and closing work orders and provided branch oversite➤ Handled all aspects of projects from pre-bid to completion including progress reporting and client communication➤ Provided hazardous materials handling, waste profiling, asbestos, EH&S training, and heavy equipment operations➤ Increased efficiency in all areas by over 15% as well as reduced customer complaints by 75% over previous year➤ Evaluated departmental performance using reporting programs and made operational decisions to maximize service➤ Established KPIs and determined root cause of issues affecting production using problem solving tools➤ Scheduled and assigned personnel to accomplish work results, established team priorities, and monitored progress➤ Resolved work- or staff-related issues and reported results of the processing flow on shift production summaries➤ Managed multi-directional teams supporting all operations, controlled budgets, and oversaw expense controls➤ Provided cohesive customer service by communicating with managers and vendors to ensure timely support

➤ Maintained purchase orders for facility including monitoring budgets, inventory controls.➤ Evaluated suppliers by considering price, quality, availability and other criteria➤ Negotiated contracts with vendors and suppliers to obtain the best deals on behalf of the company➤ Verified purchases by comparing them to a master list and recommending alternatives for expensive or irrelevant products➤ Successfully verified accuracy of all invoices before submitting to accounts payable in a timely manner. ➤ Efficiently maintained daily inventory through MAPICS System, AS400 and some SAP.➤ Consistently assured all OSHA and VF safety policies were followed to ensure compliance and quality assurance.➤ Provided safety and forklift training for employees on policies, regulations and procedures➤ Advised the company’s administrative team on safety issues and compliance in specific projects and operations➤ Analyzed incident reports, metrics and injury case studies in order to institute changes that lead to a safer environment

➤ Shipping/Receiving Supervisor – Lynchburg Foundry, Radford VA ➤ Supply Specialist – United States Army