Bradley Kieler Email & Phone Number

Madison, Wisconsin Area

Madison, Wi

Support of “Everything Desktop” All support related to end-user device management for DOJ-owned devices (PC’s, laptops, iPads, IOS devices, and Android devices, Zero Client (including trusted and untrusted devices).Management of all devices with the Workspace One platformDeployment of equipment and applicationsOffice Suite technical supportOff-the-Shelf application technical support (i.e. Camtasia, Crafting Assistant, etc.)Windows 10 SupportImage CreationDesktop patching and maintenanceFront Office On-Call SupportCultivated excellent long-term relationships with business customers; including the Attorney General, Criminal Investigations, Legal Services, Crime Labs, Law Enforcement Services, Crime Victim Services, Management Services, and Time System Control Center. Served as liaison between the IT department and business customers, earned their trust with reliable follow-through and clear communication.Collaborated with all necessary techs, directors, and architects. On-boarded and trained new team members on company culture, change management, operational processes, and project management processes

Madison, Wisconsin Area

This position resides in the Customer Services Section of the Department's Bureau of Computing Services (BCS). Under the general supervision of the Customer Services Section Chief, the person in this position is responsible for leading IS Network Support and Network Services Technicians in the operation and support of a large computer operations facility, its telecommunications networks and the Department's Justice Support Center. The position is also responsible for following standard project management procedures, coordinating the efficient use of technical resources, and employing effective planning and communication techniques during the course of project leadership.The BCS Customer Services Section provides Help Desk support that requires a wide area of technical expertise in the operation and management of multiple system platforms.

Madison, Wisconsin Area

This position resides in the Customer Services Section of the Department's Bureau of Computing Services (BCS). Under the general supervision of the Customer Services Section Chief, the person in this position is responsible for leading IS Network Support and Network Services Technicians in the operation and support of a large computer operations facility, its telecommunications networks and the Department's Justice Support Center. The position is also responsible for following standard project management procedures, coordinating the efficient use of technical resources, and employing effective planning and communication techniques during the course of project leadership.The BCS Customer Services Section provides Help Desk support that requires a wide area of technical expertise in the operation and management of multiple system platforms.Project Management: Planning, Scheduling, and Control (4700) - July 2013

Madison

Desktop support and support of related systems.

Madison, Wisconsin Area

Follow established schedules and procedures for installing mobile electronics, including but not limited to: car stereo components, speakers, amplifiers, and portable audio/GPS devices, keyless entry and security systems, basic OEM Integration and accessories into motorized vehicles. They provide technical advice and assistance to customers. To assist in maintaining the mobile Installation center operations and profitability and maximize the productivity of assigned employees.

Contracted for 1 year of part-time IT Administration and Support work at Capitol Bank.