Brad Watson

Brad Watson Email and Phone Number

Guest Service Representative @ Frank Lloyd Wright Trust
Chicago, IL, US
Brad Watson's Location
Chicago, Illinois, United States, United States
About Brad Watson

Data-driven Product Manager with over a decade of expertise in taxonomy and data classification, focused on leveraging data insights to drive innovation and achieve business goals:● Spearheaded the development and launch of the world’s largest API-driven taxonomy at eContext, overseeing a 600,000-category system and designing tailored products to meet diverse client needs● Balanced strategic leadership with hands-on involvement in a dynamic, small-team environment, managing key initiatives while actively contributing to project execution● Led the creation of 15+ customized data analysis tools, enhancing data accuracy and utility for both clients and internal teams by enabling trend analysis, error detection, and effective data visualization● Skilled in end-to-end product management, including new product development, cross-functional collaboration, feature prioritization, roadmap management, quality assurance, and client communications● Passionate about driving business outcomes through data intelligence, leveraging insights to deliver impactful and customized solutions that support client objectives and foster success

Brad Watson's Current Company Details
Frank Lloyd Wright Trust

Frank Lloyd Wright Trust

View
Guest Service Representative
Chicago, IL, US
Website:
flwright.org
Employees:
69
Brad Watson Work Experience Details
  • Frank Lloyd Wright Trust
    Guest Service Representative
    Frank Lloyd Wright Trust
    Chicago, Il, Us
  • Econtext.Ai
    Product Manager
    Econtext.Ai May 2016 - Sep 2023
    Greater Chicago Area
    • Managed the product roadmap by overseeing fast-changing categories, such as CPG products, media, entertainment, consumer electronics, health, and technology, leading to improved efficiency in taxonomy and metadata schemas• Spearheaded the development of tailored data analysis tools, enabling clients and internal teams to discern data trends, rectify inaccuracies, and visualize information effectively, leading to a notable enhancement in data accuracy and utility• Took a central role in client onboarding, acting as a liaison between technical and non-technical stakeholders to streamline processes and enhance communication• Demonstrated strong knowledge of taxonomy management tools/software, content management systems, natural language processing, and machine learning/AI• Implemented validation procedures resulting in a 20-30% enhancement in data accuracy by comparing client information against source systems and correcting discrepancies• Boosted data discoverability by integrating cross-tier facets, enhancing user search and navigation• Contributed to company growth through strategic planning, team leadership, and subject-matter expert (SME) understanding of the product• Formulated strategies to boost client brand safety tools by identifying and addressing banned and controversial topics, providing clients with the capability to fine-tune filters based on their unique brand specifications• Improved clients’ customer survey analysis and chatbot functionality by curating customer service and shopping topics, resulting in a significant increase in customer satisfaction• Collaborated with cross-functional teams to develop and maintain internal dictionaries that defined the stemming of taxonomy terms• Led product development initiatives, including the development and launch of the world's largest API-driven taxonomy
  • Econtext.Ai
    Taxonomy Staff Supervisor
    Econtext.Ai Mar 2013 - May 2016
    Chicago, Illinois, United States
    • Facilitated discussions to establish a taxonomy governance model, resulting in streamlined processes, improved data accuracy, and 100% compliance with company standards• Successfully mentored and developed taxonomists and interns, resulting in increased productivity and improved performance• Monitored social media reports and YouTube transcripts to identify areas of topic classification improvements
  • Econtext.Ai
    Structured Data Specialist
    Econtext.Ai Aug 2009 - Mar 2013
    Chicago, Illinois, United States
    • Leveraged search data and online research tools to develop and implement strategic SEO keyword strategies, enhancing client targeting and categorization of search
  • Kda Group Inc.
    Account Supervisor
    Kda Group Inc. Aug 1996 - Nov 2009
    Chicago, Illinois, United States
    As an Account Supervisor at KDA Group Inc., I led and excelled in various aspects of client management, team leadership, and innovative project execution during my tenure:Sales and Growth: I implemented sales plans for lead generation programs encompassing print and online yellow pages, local search, and pay-per-click advertising. Despite an overall industry downturn, I increased billings by 35% over three years through organic growth.Innovation: I served as the project manager for an award-winning online advertising placement tool, which received an APPY Award. This role involved cross-functional collaboration with clients, programmers, and the account team to conduct tests and improve tool functionality.Leadership: I managed a team of eight employees, overseeing their performance development and management. Additionally, I coordinated and conducted ongoing training for an account team of 25 employees.Client Relations: I developed and maintained relationships with both regional and corporate Allstate contacts, playing a pivotal role in supervising the quality control of ad placements for half of the Allstate territories.Communication and Reporting: I wrote and edited content for client websites, negotiated with publishers for the best rates, and compiled and reported client survey results, creating action plans based on the findings.New Business Development: I presented client case studies to prospective clients during new business meetings.My journey at KDA Group Inc. started as an Account Service Representative and progressed through the ranks, showcasing my dedication to client success and my ability to contribute effectively to the company's growth.
  • Ernst & Young Llp
    Proofreader/Typechecker
    Ernst & Young Llp Jan 1996 - Aug 1996
    Kalamazoo, Michigan, United States
    Proofread various documents for an accounting firm. Utilized research and organizational skills to assist auditing teams

Brad Watson Education Details

Frequently Asked Questions about Brad Watson

What company does Brad Watson work for?

Brad Watson works for Frank Lloyd Wright Trust

What is Brad Watson's role at the current company?

Brad Watson's current role is Guest Service Representative.

What schools did Brad Watson attend?

Brad Watson attended Western Michigan University - Haworth College Of Business.

Who are Brad Watson's colleagues?

Brad Watson's colleagues are Sreeha Battini, Gary Farrar, Charleen Mirkiani, Chasity Breathett, Patti Bigelow, Paul Greenberg, Tom Pierce.

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