Bradley West Email & Phone Number

Bristol, England, United Kingdom

At Made Tech I primarily work embedded in client teams in central government departments to make sure products and services deliver measurable value. The majority of my time is spent exploring user and citizen needs through comprehensive research, understanding organisational needs defined by the requirements placed upon or introduced by the department I'm working within (e.g. legislation or regulatory requirements), and discovering the needs of the service. I'm involved in the setting of Product vision and strategy, distilling strategy into actionable work for cross functional teams to complete, defining, measuring and interpreting data which helps us determine the user/citizen value that has been added or created as part of our work, and coaching positive behaviours and useful practices into client teams to help transform the Product and digital capabilities of the government departments that I'm embedded in.

Bristol, United Kingdom

At Sparkol, my principal achievements were: Setting and acting on strategy by leading on the introduction and management of OKRs at a companylevel, linking business outcomes to customer problems. This included the definition and measurement ofkey metrics and raising accountability.Increasing observed cross-company collaboration through embedding culture at a team andcompany level by setting and promoting team charters and company level values & principles.Introducing a culture of continuous improvement through embedding structures that makeimprovement a habit, including driving the enhancement of technical and operational processes through the automation of manual tasks.Evangelising the importance of data and platform, leading to: An increase in speed of delivery via automating build pipelines, reducing build time by tens of minutes. Increasing speed to and quality of insight by defining a universally agreed set of measures and metrics Increasing Sparkol's ability to develop products with agility and flexibility through developing a platform that better utilises a core set of shared logic and services.My key responsibilities were: - Drive a programme of improvements through technical and operational change- Manage 4 development and other project teams (c.20 FTE) using appropriate agile methodologies to maximise delivery quality and speed, produce high-quality software and customer experiences, and process change and improvements.- Provide a conduit for multi-channel feedback to ensure customer problems are being understood.- Effectively manage stakeholders using strong communication skills, making sure that all context and viewpoints are considered to ensure the right outcome for the customer.- Develop a deep understanding of the objectives of stakeholders and the business, evangelise the vision for the company’s products and work towards these through the effective management of team roadmaps and workloads to reach these goals.

Manchester, United Kingdom

My principal achievements when working at AutoTrader were:Delivering a new platform and customer experience for c.13,000 retailers to create and manage their stock on AutoTrader. Understanding and linking regulatory requirements and their implication for products, services, and processes to implement multiple technical and operational changes to ensure compliance with GDPR in advance of its introduction.Increasing my knowledge and understanding of data storage, processing, and analysis in order to embed myself in AutoTrader’s Data Engineering team to deliver on numerous key improvements, including; - Migrating to a new taxonomy provider for over 2 million car and van stock records- Delivering new valuations products for retailers, consumers and 3rd parties- Implementing a new client and server-side tracking solution to improve insight My main responsibilities were: - Managing, engaging and motivating development teams and other cross-functional working groups- Ensuring 'work' and its flow was visible and efficient (using Agile and other methodologies)- Building and refining customer onboarding and in-life processes using Service Design techniques.- Stakeholder management through clear, concise communication- Continuous improvement and challenging to ensure that we’re delivering on the wildly important.- Supporting the operational rollout of product and process changes for customers, including; - Organisation and delivery of training for colleagues - Supporting the creation of marketing content and other assets - Ensuring compliance and governance requirements are met - Tracking in-life performance using OKRs & KPIs

Manchester, United Kingdom

My role as a Public Sector Frameworks Coordinator allowed me to take on various responsibilities, such as: Gathering and preparing information for formal tender responses;Managing internal and external stakeholders during formal framework contract responses; Conducting management of call-off contract assignments & ensuring their successful delivery; Ensuring accurate and regular reporting of framework performance across all frameworks; Coordinating compliance and performance management activities for frameworks; Supporting the account management team with partner projects and tender responses.

Manchester, United Kingdom

As an Account Executive my main responsibilities were the development and management of new business relationships. Other duties include identifying and gathering business intelligence and specialist expertise to deliver IT solutions which fulfil the specific requirements of my clients.

Master Of Science (Msc), Management, Merit

Overall Grade: Masters with Merit The course is a one year masters, aimed at students who have come from a non-business background.

Bsc (Hons), Geology, 2:1

Activities and Societies: Geology and Environment for Manchester Students (GEMS) SocietyThis degree course required me to become well.

A-Levels, Gcse'S & A-Levels

Activities and Societies: Rowing Club - Rock Climbing/Bouldering Club - Debating - Subject Prefect (Biology)Ponteland Community High.