Brad Odom Email & Phone Number

Houston, TX, US

San Francisco, CA, US

Managing the Talkdesk partnership with Bridgepointe, Sandler Partners, AppDirect, CX Effect, and many top agents. Primary focus is North America.(Prospector's Note: I am not a hiring manager and do not buy or recommend services we may use)

San Francisco, CA, US

Responsible for growing and driving success with the Talkdesk Cloud Distributor partners for Texas, Oklahoma, Louisiana, and Arkansas.

San Francisco, CA, US

Managing the Mid-Market and Enterprise Sales Team for South Texas, Louisiana, and Mississippi.

San Francisco, CA, US

With enterprise-class performance and consumer-like experience, Talkdesk allows you to adapt your contact center to the evolving needs of your customers and teams, resulting in increased productivity, customer satisfaction and cost savings.

Seattle, WA, US

Since 1994, Envision has been providing solutions to optimize organizations by turning data from customer communications into action, which makes an intelligent impact on your business and leads to exceptional customer experiences. Data from phone, e-mail, chat and social media interactions can help quickly identify trends, optimize operations and.

Houston, Texas, US

CXM Call Recording and Quality Monitoring helps call centers achieve excellent quality monitoring, while providing compliance and dispute resolution through the use of dynamic multimedia logging and reporting capabilities. Every call center is unique, but each share a common goal to increase customer satisfaction and reduce liability while maintaining the.

Primas provides the tools and services you need to track, analyze, and optimize your call flow and improve the customer experience. Through a suite of software, we are able to report on the total life of a call with several levels of granularity. We can also use key customer data to control the call path and improve the customer experience.

Salud Winery and Bistro was a unique Team Building and Event Space. Our primary customers were corporate accounts, including most of the leading companies in the Houston Business Journal Book of Lists. Directed all aspects of the business, including booking events and leading marketing and sales functions. Trained entire staff and lead them to consistently.

• Published Articles with Quotes from Brad Odom:Readerboards Gone Softhttp://www.callcentermagazine.com/shared/article/showArticle.jhtml?articleid=197005831Seeing The Writing On The.
• Exceeded projected sales by coordinating all aspects of highly successful launch of the NetBrite II product line, which accounted for ~40% of total sales volume; NetBrite II was honored as new product of the year.
• Took over $1M+ account from regional manager who needed assistance; account resulted in a complex deal that led to a master purchase agreement worth $1M+ per year in revenues.
• Trained and integrated sales teams after Symon acquired another company, evaluating the sales tools and recommending, upgrading, and implementing a new sales tracking method.
• Traveled to London office once every 6 months and trained London staff, as well as working with the teams in Germany, France, England, and The Netherlands; supported staff in India.

• Spearheaded all PR initiatives and worked directly with PR firm during a time of rapid growth for the company. Directed all marketing efforts, trade show functions, and tracking of the prospect database. Responded to.
• Helped generate $1.5M+ in new opportunities in the first year by launching a successful lead generation department.
• Delivered a transaction for $1M in sales after accepting a sales side project for an account that was too complex for the regional manager to successfully handle.
• Created comprehensive Sales Training Program for new hires, including developing full curriculum.
• Designed, developed, and delivered a resource Website that was accessible 24 hours a day and became the knowledge warehouse for the sales department, greatly boosting operational efficiency.

• Led sales of hardware and software solution to call centers and data centers. Leveraged cold-calling, lead follow-up, sales, and support acumen to consistently deliver sales and exceed quotas in challenging.
• Took over an underperforming territory, transforming it from $150K in sales to $700K in sales, maintaining over quota in sales for the following two years.
• Achieved 120% of $600K sales quota in 1998, 150% of $600K sales quota in 1999, and $950K in sales by the 3rd quarter in 2000.
• Recognized as top salesmen throughout time in position.

Ba, Communications

Marine Science, Marine Transportation