Brad Rothwell Email & Phone Number

Austin, TX, US

• Manage ongoing renewal cycles, devise product configurations, negotiate, generate, and deliver multi-year contractual agreements, and provide individual support upon request for over 1,500 customer accounts.
• Create/devise, schedule, track, and analyze 4+ monthly strategic outreach campaigns to educate customer base and increase engagement.

Austin, Texas, United States

• Managed book of 300+ SMB and enterprise accounts across various industries.
• Maintained a monthly customer retention rate of 97% or higher through 2020, 2021, and 2022.
• Independently developed and implemented industry and location specific ongoing digital marketing strategies.
• Identified meaningful KPIs and metrics to document campaign progress, develop strategies, and drive business imperatives.
• Communicated with clients to build strong connections and improve account strategy.

Austin, Texas Area

• Managed book of 300+ SMB and enterprise accounts across various industries.
• Independently developed and implemented industry and location specific ongoing digital marketing strategies.
• Identified meaningful KPIs and metrics to document campaign progress, develop strategies, and drive business imperatives.
• Communicated with clients to build strong connections and improve account strategy.
• Main Street Hub was acquired by GoDaddy shortly after I began working here.

Austin, Texas Area

• Established relationships with existing clients while developing strategies to build new clientele.
• Gathered information from customers to analyze, interpret and address needs.
• Coordinated design, engineering, and installation teams to ensure successful and timely project completion.
• Delivered polished and professional presentations to individual clients and groups for $1M+ contract proposals.
• Handled client questions, concerns and escalations to meet contractual expectations and preserve client relationships.
• Communicated with vendors regarding back order availability, future inventory and special orders.

Round Rock, TX

• Assessed customer needs, provided recommendations and upsold relevant products to increase sales.
• Built repeat customer base by providing superior service and excellent data collection techniques.
• Met and consistently exceeded sales quotas
• Handled customer complaints with tactful communication and effective conflict resolution.

Brooklyn, NY

• Assessed customer needs, provided recommendations and upsold relevant products to increase sales.
• Built repeat customer base by providing superior service and excellent data collection techniques.
• Met and consistently exceeded sales quotas
• Handled customer complaints with tactful communication and effective conflict resolution

Lubbock, Texas Area

Lubbock, Texas Area

Bachelor Of Fine Arts (Bfa - Acting), Acting (Stage), Set Design, Set Construction, Costume Design/Construction, Lighting Design, Makeup., 3.85

Master Of Arts (Ma), Acting For Screen

Bachelor Of Arts (Ba), Communication Studies, 3.85

Diploma