Kyle Bradshaw Email & Phone Number

Seattle, WA, US

Redmond, Washington, United States

Responsible for creating and maintaining the fiscal plan and associated list of Strategic Initiatives and Programs, including business performance measurement via OKRs for the largest customer support organization in the world. Ensures complete and timely deliverables by driving alignment across all Strategic Initiative Sponsors, Business Owners, Business.

Redmond, Washington, United States

My primary focus is to make the best possible use of Customer Service & Support (CSS) resources to deliver the maximum value and benefits from projects and programs within the portfolio. Responsible for identifying, prioritizing, and coordinating project and program resources engaged within the portfolio. I serve as a primary resource to the portfolio.

Redmond, Washington, United States

Responsible for processes and supporting tools to enable effective and efficient management of Programs, Projects and Change for 35-person Project Management office supporting 1800 users across Customer Experience & Success. Co-created Pathfinder, a Power Platform based app coordinating the management of Portfolios, Programs, Projects and field Change.

Redmond, Washington, United States

Portfolio Management for Services Business Operations (SBO), supporting Microsoft Consulting Services and Support worldwide. Managed intake, prioritization, quarterly planning and work for 10 FTEs charged with driving consistency and transparency with how SBO prioritized and executes project work. Created & managed 13 person pooled remote Project.

Redmond, WA

Established new PMO to drive the systematic release of operational capabilities for Microsoft Unified Support’s worldwide business model transformation. Created intake, prioritization and release management processes for 6 business workstreams, executed by vendor team. Aligned project delivery approach to support integration of Prosci methodology into.

Greater Seattle Area

Partnered with clients to create value through project and program management execution, end-to-end owner of client and associate experience across multiple engagements. Owned relationship with multiple clients, scoping projects to address business needs and aligning talent to exceed expectations. Delivered multiple business transformation programs across.

Seattle, WA

Developed and executed practice positioning and go-to-market strategy across seven service lines totaling 59% of revenue for nationwide business and IT consulting firm. Managed P&L for all supported areas, one direct report and mentored, supervised and approved activities of three Chicago-based marketers.

Kent, WA

Responsible for all brand development and marketing activities for 375 Magnolia stores, a $150M wholly-owned subsidiary of Best Buy, reporting to the Sr. Director of Consumer Marketing and Strategy. Managed $8M marketing budget in the creation and execution of customer-centric value propositions. Managed team of five creative and three account coordinator.

Spokane WA

Exceeded sales goals for direct & agency business for #1-rated NBC affiliate. Exceeded campaign goals with business owners and created TV spot with in-house production team.

Spokane, WA

Serviced existing accounts, as well as developed new business relationships for large regional advertising agency. Participated in RFP process for a new business acquisition. Managed client budgets and participated in goal setting and ROI analysis.

Spokane, WA

Managed 5-7 accounts for small advertising agency. Developed comprehensive advertising program. Managed annual budget and co-op funds

Spokane, WA

Performed advertising sales for in-house as well as agency business. Responsible for establishing campaign goals with business owners and creating TV spot with in-house production team to meet or exceed campaign goals.

Ba

High School