DIRECTOR OF TECHNOLOGY WESTON INSURANCE CORP., CORAL GABLES, FLJUNE 2013 - SEPTEMBER 2014Directed all aspects of technology policy, infrastructure, and support for a rapidly-growing wind-only insurance provider. Accountable for all aspects of system performance, disaster recovery, security, procurement, telephone and data connectivity, and system, hardware, software, and telephone maintenance and support.* Managed end-to-end system and infrastructure development and implementation, vendor management, and technical support for the $100M growth in insurance premiums generated as a result of the Citizen's Insurance takeout program. - Implemented data modeling process for the evaluation of policy qualification criteria. - Developed reporting and claims processing procedures for new policies and streamlined integration into the Weston system.* Planned and managed a full office relocation project. Seamlessly executed on all relocation plan deliverables for low voltage wiring, network connectivity, security, and hardware relocation.- IT Operations- ITIL- Project/Program Management- Agile Development- Process Improvement- Rapid Application Development- Enterprise Architecture

EXPERIENCE:CSC INC., BLYTHEWOOD, SCDirector of TechnologySeptember 2000 – March 2013Managed technology operations for the P&C BPO organization. Held full accountability for the maintenance and management of system functionality and day-to-day operations to support a $5B insurance premium portfolio. Responsible for the management of all helpdesk operations, vendors, and a staff of 20 resources.- Maintained 99.99% SLA compliance for system availability and uptime, data center performance, and vendor management.- Slashed operating costs by 85%.Other positions include Assistant Vice President of IT at Policy Management Systems where I was promoted multiple times and provided leadership and for a technical team of 70.