Braelyn Bianchi Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

• Certified in Tabata, Best Butt Ever, Ropes & Rowers, Whipped!, Precision Run.

• Identify patterns of customer pain points anddevelop a personal content base usingcompany-sponsored language to optimizemember interactions and increase efficiency.Communicate effectively with cross-functional teams to.
• Address evolving client concerns withrevolutionary technology and pivot to assistother skill sets when necessary.
• Possess expert knowledge of multipletroubleshooting dashboards to translate tomembers and colleagues. Resolve accuracyrelated client issues and offer strategic andcomprehensive solutions.

• Use of Salesforce, Stripe, and Shopify tofacilitate account transactions, membershiprenewals, sales opportunities, and accessoriespurchases.

Austin, TX

• Show an energetic, personable, and friendly disposition to increase the client base.
• Promote and sell F45 services in studio, assisted in membership growth and retention by 40%.
• In charge of managing aspects related to the production and implementation of any given campaign, fitness challenge, or social event.
• Built a community of friends and fans for F45.
• Coaching and motivating members of the studio while leading them through predetermined workouts.

Austin, Texas, United States

Austin, Texas, United States

• Certified in Cycling, Barre.

Austin, Texas Area

• Established efficient customer service experience. Identified client’s needs through inquiring questions and resolved efficiently.
• Answered incoming calls from prospective customers. Used scripts to provide information about company features and present their benefits.

Austin, Texas Area

• Trusted to recruit and teach incoming instructors based on my performance metrics.
• Developed inbound lead interest for incoming yoga sculpt teachers, responded to leads.
• Promoted memberships to increase client base.

Austin, Texas Area

Certified in Yoga Sculpt

Austin, Texas Area

• Ensured classes went smoothly, sold memberships to clientele, and promoted a clean, motivating environment.

Los Angeles, California

• Learned how to target and recruit an audience for upcoming screenings.
• Organized local-level events promoting client projects, from studios including Fox Searchlight, Annapurna Pictures, Lionsgate, and Columbia Pictures.
• Assisted the studio with promoting films on a grass-roots level by utilizing promotional merchandise.
• Collaborated with Account Executives and colleagues to ensure cohesive campaigns and events.

Austin, Texas Area

• Exercised at studio 3-5 times per week.
• Posted on social media tagging DEFINE's studio once a month.
• Gave out free class passes to peers/brought peers into studio.
• Helped bring in students for UT-Austin Student Ride Night.
• Submitted a monthly report of my progress to DEFINE.

Victoria, Texas Area

• Promoted games through social media.
• Updated the Twitter with current game score and stats.
• Interacted with sponsors/fans.
• For master of ceremonies position, convinced fans to play on-field games while promoting the businesses that sponsor us through the on-field activities.

Victoria, Texas Area

• Summer of 2014, 2015, and 2016
• Sold merchandise and concession.
• Helped interns with on-field games and sold tickets.