Braiden Wicks Email & Phone Number

Perth, Western Australia, Australia

Same as previous role with delivery of various projects.Added responsibilities of managing a team of consultants to ensure the quality of projects delivered to clients.

Perth, Western Australia, Australia

Role that is based around the consultation and delivery of projects for clients.Specialization in productivity improvements through the use of the Microsoft 365 Stack (SharePoint, Teams, Power Apps, Power Automate, PowerBI).Active development of new solution packages and technical processes.

Perth, Western Australia, Australia

Role encompasses the following responsibilities:1. Escalation point for incidents or overflow within Managed Services team and Level 3 escalation point for all NFP/Aged Care clients2. Delivering of Projects from Infrastructure to Productivity Improvements within Office3653. Development of solutions using existing internal systems to provide better.

Perth, Australia

Responsible for providing Level 2 Support within the Service Delivery team, escalation point for ServiceDesk and primary engineer for NFP/Aged Care clients.Assisting with Projects as required by the Projects team for things such as AV Redployment, PC Refresh Projects, Meraki Wireless Network and File Structure Reworks.

Perth, Australia

Responsible for providing Level 1 & Level 2 Support to Helpdesk TicketsAssist with delivering of projects within provided timelines, such projects include new server/domain, Office365 migration & infrastructure audit and consolidation.Maintaining of configurations items for client site documentation

Perth, Australia

Responsible for maintaining and upgrading the IT Infrastructure to ensure performance, availability and security are constantly at their peak, in line with customer defined SLA. Roles and Responsibilities Identification of areas of improvement for team performance Advise team members on individual areas of improvement Maintaining IT Infrastructure.

Perth, Australia

• Responsible for managing service delivery of all IT aspects and being the first point of escalation for all support requests Roles and Responsibilities
• Service delivery for all IT aspects of a customer
• Management of Incident Support Team
• First point of escalation for all IT requests
• Maintaining the perception of IT and customer satisfaction
• Point of reference for all IT purchasing requests

• First point of contact for all customer IT support requests and responsible for dealing with all requests as defined in each SLA. Roles and Responsibilities
• Incident support via phone and email with recording of all requests in a IT Servicedesk Software (ManageEngine Servicedesk Plus)
• Maintaining all Technical and Procedural documentation on clients
• Upholding the perception of IT and focusing on conveying value for all services rendered
• Management of relationship… Show more First point of contact for all customer IT support requests and responsible for dealing with all requests as defined in each SLA. Roles and Responsibilities
• Management of relationship between all clients and Torque IT

Perth, Australia

• Second in charge for the Fresh Produce Department in the Flinders Square store.Roles and Responsibilities
• Restocking of shelves
• Presenting stock
• Stock Ordering/Forecast
• Team Rostering
• Stocktake

Albany, Western Australia

• Multiple roles in multiple departments in the Albany store. Roles and Responsibilities
• Restocking of shelves
• Presenting stock
• Checkouts

Year 12, High School/Secondary Diplomas And Certificates, Years 8 Through 12

Primary School, Primary School, Years 1 Through 7

Years 1 through 7