Brandesha Sinclair Email & Phone Number

Toronto, Ontario, Canada

Manage an ongoing caseload of over 200 participants, providing coaching and support from initial intake to post-program/employment follow-upSupport outreach initiatives to generate and pre-screen suitable candidates for training and employment programsConduct needs assessment to identify both strengths and barriers to employment to design a service plan and process applicable referralsAdvocate for participants to secure financial supports and resources needed for training and employment successProvide hands on support for training sessions and events including mock interviews, job fairs and hiring events

Toronto, Canada Area

Facilitate structured individualized support for successful job search through one-on-one job coaching covering various job search components identified through initial assessments, development and ongoing monitoring of employment service plan (client action plans)Deliver group workshops covering job search and labour market trendsAdminister assessments, counselling and resources to provide career exploration as well as identification of interests, abilities, skills, education and experience in relation to short and long term career and employment goals while identifying gaps and barriers and strategizing solutionsConduct orientation to the workplace for newcomers and recent graduates - Cover rules, expectations, rights and responsibilities of both employers and employeesProvide life skills coaching to enhance employment retention and refer clients for pre-employment and occupational skills training where applicableSupport individuals with disclosure of disabilities, accommodation and coping strategies. Also designed and co-facilitated a company wide staff training to support colleagues in assisting clients with disability disclosureAssist with preparation of client job search toolkit including resume development, job applications, interview skills and job search strategiesSupport individuals seeking to further their education with school and program research as well as funding options including the preparation and sumbission of Second Career applicationsProvide support to clients in assessing their qualifications in relation to job requirements and identifying areas for improvementProvide information for professional accreditation, language credentials and learning assessments primarily to Newcomer clients seeking to reenter their industry of focus within the Canadian workforceSupport clients in securing mentorship opportunities throughout the job search process in collaboration with external organizations including TRIEC and United Way

Toronto, Canada Area

Prospected, registered and managed a caseload of clients meeting assigned targetsDeveloped, coordinated and facilitated a 5-week pre-employment training curriculum including materials, activities, work placements and various guest speakers for total of 4 cohortsLiaise with clients, employers and stakeholders (Funders, service providers, etc)Monitored attendance, collected participant time sheets and submitted to payroll to process participant biweekly payments Handled intake assessments to identify client skills, interests, values and aptitudes as well as eligibility/suitability for program requirementsProvide guidance in developing personal development plans to assist clients in achieving employmentProvide clients with effective career development strategies and help them to incorporate strategies into personal development plansConduct employment readiness/job search workshops focusing on self-knowledge, job search skills/techniques, labour market realities, and job maintenance strategiesConduct outreach and marketing through events, social media, community networks, presentations off-site and coordinating with internal departments and staffAssist job developers in prospecting and partnering with employers to hire graduates as well as the development and monitoring of training plan agreementsAccompany job developers on on-site visits for the purpose of assessment, training plan development, contract signing and monitoring where necessaryMonitor matching of candidates with job requirements in conjunction with job development staffProvide and request feedback and updates about client activities and performance from job development staff and employersMaintain accurate documentation and provide statistical information as requested, evaluate results, track employed outcomes, client development and employer satisfaction with service, record weekly activity and submit reports to supervisor

Toronto, Canada Area

Welcomed and directed clients by provided tours and orientations applying comprehensive knowledge of Employment Services, community programs and networks Handled walk in, telephone & website inquires; quickly assess customers initial employment service needs and effectively communicate relevant next steps Handled a caseload and collaboratively facilitated programming and outreach for Youth Job Link program servicing youth between 15-30 with their employment needsProvided up-to-date information on the labour market, careers and occupations, education, training and employment opportunities. Also included career planning and job search strategies as well as EO program and service informationCollected, reviewed and evaluated client information with reference to the Resource & Information component under the Service Delivery Guidelines and refer individuals to the most appropriate service streamProvided guidance in developing a job search strategy, identifying and matching career interests, skills and aptitudes, developing interview techniques and preparing a resume and cover letterSupported customer communication services such as email, voice mail and job boards. Supported employers with their goals to attract & recruit employees and skilled labourFacilitated workshops and information sessions to job seekers, employers and others accessing the Employment ServicesProvided full range of Outreach activities maintaining outcome data and statistics. Track client inquiries, identify opportunities, and make recommendations related to improve services and to provide value-added servicesSupported the Employment Service team with administrative services including general office administrative supports, data collection and entry, maintenance of databases, preparation of statistical reports

Assisted Guelph-Humber students and alumni with resume and cover letter critiques, using social media for job search support, and research graduate and professional school options. Provided event support for the department and deliver career related workshops to students. Responsible for setting appointments and meeting with students to edit their job search documents, and provide students with feedback which will help them to self-market their skills more effectively. Tracked appointment statistics and communicating them on a monthly basis to the Manager. - Conducted resume, cover letter, curriculum vitae critiques and mock interviewsImplemented marketing & outreach strategies for eventsPlanning and facilitation of events and workshopsLiase with with employers and partners during networking eventsManaged the information board and communicated with students through social media platformsSought and advertised various employment opportunities

Toronto Employment & Social Services

Conducted intakes and interviews with clients by phone and in personProvided referrals to community organizations and social servicesMonitored , updated and prioritized Employment Service Plans with clients Collected, documented and evaluated information to determine client’s ongoing eligibility for assistance according to the Ontario Works Act, Ontario Disability Support Program and other applicable legislationIssued funds, additional benefits, and complete documentations through Social Assistance Management SystemProvided support in Employment Resource Centre as well as with outreach, events and other duties as requested

Counselled and screened students for SJS program eligibility and conducted job matching processProvided resume critiques and mock interviews for studentsFacilitated outreach, employer site visits, and employment related workshopsAssisted program job developer with employer prospecting and recruiting Coordinated the Annual Student Volunteer FairResearched job market and communicated opportunities through weekly e-blasts to program participantsSupported and liaised with employers for marketing, recruitment and job retentionSupervised and provided support in the Employment Resource & Information Centre

Facilitated life skills workshops for individuals with disabilitiesProvided assistance in workshops and on excursion with program participantsProvided one-on-one resume building with clientsPlanned and facilitated workshopsConducted marketing and outreach for the employment program to community organizations, schools and potential employers Performed other tasks as requested for program delivery.

Ensured proper set-up and clean-up of the tutoring program facility. Managed and overseen resource centre; ensured students signed out and returned items. Maintained a safe and effective learning environment for students through supervision, redirection and implementation of organizations rules and policies. Provided staff coverage during peak times. Tutored students in english and social sciences. Matched students with tutors based on subject and grade level.

Planned and facilitated daily career exploration workshops and group activities for studentsLed and mentored groups of students ages 9 to 13 and liaised with teachers and chaperonesAdvised students with guidance in career exploration paired with post-secondary education optionsProvided overnight supervision

Designed, developed and facilitated programming for the K-Club Girls Group. Accompanied and supervised students on excursions to ensure safety. Mentored and assisted students with homework and assignments.

-Worked collaboratively as a team with teachers and staff to deliver special education to students-Observed and assessed children’s progress and behaviour-Designed social and emotional activities strengthen pro-social skills such as sharing, problem solving and cooperation

Hrci Human Resource Associate

Bachelor Of Applied Science (B.A.Sc.), Family & Community Social Services

Diploma, Social Service Worker