• Provides comprehensive product management and strategic oversight, developing and piloting a proprietary Job Ad Optimizer tool, achieving an increase in candidate suitability and placement rates by customizing job ads to target talent pools within the hospitality sector• Maintains strategic partnerships with 70+ hospitality and retail employers, strengthening employer engagement and trust, leading to a 75% placement rate for trainees and secured sustainable training opportunities for 2000+ participants through industry-wide downturns for our NFP• Organizes large-scale job fairs, managing outreach and event logistics, engaging 40+ employers, securing 20+ exhibitor confirmations, drawing 750+ attendees, and achieving 30% on-the-spot job placements• Directs monthly data analysis for LMI reports, generating critical insights on sector-specific trends, wage data, and job market demands directly informing funding applications and shaping outreach strategies, increasing funding opportunities by 15% annually• Analyzes program impact and participant success metrics through detailed tracking and follow-up, leading to the refinement of training curricula and an improved alignment with evolving industry needs• Collaborates with cross-functional teams, including Communications, Project Management, and Operations, ensuring consistency in HWTC’s mission messaging and boosting external stakeholder support, evidenced by an 80% return on industry letters of support used in funding applications• Facilitates employment readiness workshops, conducting resume reviews, mock interviews, and job coaching for 600+ trainees annually (Newcomers, Students, Job Seekers) achieving a 80% post-training employment retention • Establishes and maintains new business development efforts within hospitality, retail, and healthcare sectors, adapting strategies during the pandemic to expand HWTC’s partner network by 25+ businesses, diversifying job placements, and opening new training pathways

• Directed full-cycle recruitment for executive roles across Advertising, Marketing, Digital, Technology, and Hospitality sectors, successfully sourcing and placing 30+ candidates for a major telecommunications client within three months, achieving top-tier client satisfaction• Cultivated and secured 5+ new client accounts in the first year through focused business development initiatives, generating 15-20% fee structures on base salaries and driving significant revenue growth by tailoring recruitment solutions to a variety of industry needs• Conducted an average of three detailed interviews per candidate, strategically utilizing LinkedIn Recruiter, Deskflow, and industry referrals to identify and engage high-potential candidates, leading to prompt placements and a 30% boost in referrals• Championed candidate marketing and outreach through a multi-channel approach, incorporating cold calls, targeted email campaigns, and presence at industry events to expand the candidate pool, increase brand visibility, and attract high-caliber talent• Executed large-scale search assignments with meticulous project management, upholding confidentiality and consistency in delivering results that exceeded targets, earning the “Most Improved” award in 2015• Leveraged Deskflow, Jobvite, and Bountyjobs ATS along with advanced Boolean search techniques to optimize candidate sourcing, ensure precise database management, and decrease time-to-fill by 20%, streamlining the recruitment process

• Fostered and maintained strong client relations, establishing 10-15 new business connections daily through strategic cold calling and check-in calls, resulting in consistent job orders and a robust pipeline of future relationships• Drove new business development by successfully landing a large hotel client and a prominent restaurant group, resulting in multiple high-value placements with average job order fees between $12K and $20K per hire