Brandon Badami Email & Phone Number

Kansas City, Missouri, United States

• Analyzes data and business processes to evaluate and verify compliance with established policies and procedures.
• Applies competence and skills in performing control assessments.
• Coordinates activities related to access management such as submitting requests for new access, managing procedures related to access requests, performing periodic access reviews, and generally ensuring access to.
• Manages, coordinates, or conducts activities related to identifying and managing department risks, such as department risk assessment and compliance activities, financial risk testing and documentation, lead projects.
• Participates in risk management related activities such as developing and monitoring risk profiles, developing mitigation strategies, responding to inquiries, providing documentation, explaining issues, and providing.
• Monitors status, identifies trends, gathers data, and prepares reports on quality measures, performance metrics, or other department measurables.

Kansas City, Missouri Area

· Coordinated the processing of external customer security access requests to establish, modify, or discontinue access to Federal Reserve products, services, and/or applications using multiple electronic access platforms; customer access requests and agreements on behalf of other business lines; and non-financial external customer security access requests.

Kansas City, Missouri Area

· Reviewed invoices in various queues to identify source of billing issues. Then troubleshoot internal systems and carrier documentation to research, substantiate, and resolve these invoice discrepancies· Made updates in the accounts payable and billing systems to ensure accurate carrier payment and customer invoice amounts· Researched carrier contracts.

United States

· Delivered friendly service and support to customers primarily over inbound calls and/or chats;· Represented Telenetwork's clients in a positive, professional, and ethical manner while working to exceed customer and company expectations;· Identified customer needs in conversation to match needs with available products and diplomatically handle.

Maryville, Missouri

· Lent and collected books, periodicals, videotapes, and other materials at circulation desks.· Worked in a team of 15 to remodel the library to utilize space more efficiently.· Served on a committee improving marketing strategies which resulted in an updated social media plan and evening library events.· Located library materials for patrons, including.

Kansas City, Missouri Area

· Prepared and maintained records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.· Examined and inspected stock items for wear or defects, reporting any damage to supervisors.· Monitored and tracked inventory levels, ordering more stock when necessary.