Brandon Bailey Email & Phone Number

Phenix City, Alabama, United States

I helped the helped store's record-breaking Amazon sales, which accounted for more than 30% of overall income. I was able to increase weekly feed sales by 5%. Maintained the cleanliness of the store's interior as well as the feed room. To increase sales, I greeted clients, offered product information, and emphasized product benefits.Key Accomplishments• Utilized social media platforms, such as Facebook, to engage with customers and increase brand awareness.• Managed cash transactions and provided exceptional customer service. Conduct weekly inventory checks to ensure accurate order fulfillment and stock levels in the feed room.

Opelika, Alabama, United States

I lowered driver work hours by improving efficiency, which benefited the bottom line by reducing overtime while maintaining high-quality service. For maximum customer satisfaction, I delivered products to clients on time and placed them where they were requested. I efficiently categorized parcels to improve delivery routes, saving the firm time and resources.Key Accomplishments• Contributed to cost savings for UPS as a seasonal helper, as 4 hours of work was equivalent to one driver's overtime, resulting in increased profitability

Columbus, Georgia, United States

I used my great leadership skills to manage a team of Production Specialists for a prestigious client. By proactively monitoring/tracking team Issues and Resolution analyses, I guaranteed an overall smooth process. I kept customers by monitoring and assessing client happiness. I worked with internal teams and the IT department to ensure that client inquiries were resolved as soon as possible. I used my professional knowledge to describe project requirements in order to allow system refresh and advancements. To find chances for operational excellence and revenue development, I developed a growth-oriented approach.Key Accomplishments• Fostered strategic thinking and creative problem-solving to deliver e customer service from an operational perspective.• Enhanced customer knowledge and satisfaction levels by providing clients with relevant information regarding services and products.

Columbus, Georgia, United States

I was in charge of a group of Account Managers, Client Services representatives, and Project Managers. By supervising three of the Division's top AMs, the top CSR, and the top PM, I was able to simplify overall operations. I was in charge of the President's Award Winner, the greatest achievement in the company. Through innovative problem-solving and team-building talents, I created a strategic vision and steered teams toward well-defined goals. I ensured the efficient use of resources by creating and maintaining an annual budget and projecting the customer base. I worked with technical teams to ensure that client strategy, technology demands, and upgrades were all aligned, resulting in a more coordinated and effective collaboration. I recognized opportunities and built systems to improve client understanding and drive development.Key Accomplishments• Assisted Clients to achieve or exceed financial goals annually, excluding 2016, consistently.• Ensured business success by driving productivity and creativity for a harmoniously balanced team.• Contributed efforts in effectively managing high-profile clients and generating over $100 M in Revenue.• Enabled the best possible team, client partnerships, and internal relationships by reviewing market research, best practices and emerging trends.

Columbus, Georgia, United States

I led a group of Account Managers, Client Services Representatives, and a Project Manager. I improved account managers' skill sets and performance levels by preparing and executing Account Manager Training. I established long-term and strategic ties with my clientele.Key Accomplishments• Analyzed client needs and identified lucrative business opportunities for growth