Brandon Beard Email & Phone Number

Traveled to various Columbia retail locations across the USA to train and implement Microsoft Dynamics 365. Helped merge existing BOH (Back of House) & FOH (Front of House) workflow with the new system. Provided "go-live" support from open to close of the store.

Conduct instructor-led training (ILT) for clients/end usersConsulted with project managers and analysts to assess and develop training to meet additional needsProvided elbow and "go live" supportWork with clients on problem-solving existing issues and continuous improvement of the different systems we trained onDeveloped effective, accurate, concise, and engaging training content and curriculum using the ADDIE process and applicable softwareCreated an engaging learning environment in which all trainees were fully capable of demonstrating learning outcomes at a novice levelDetermined the most effective training strategies, methods, materials, and settings to correspond with the type of training needed and/or the environment in which the training would be appliedWorked in conjunction with the development team on creating process and procedures for new custom-built CMS, POS and other applicationsManaged multiple ongoing short-term and long-term projectsManaged multiple teams across the company until the project was completedCollaborated with management to define project scope, goals, deliverables, timeline, staffing, and budget for multiple projectsCreated, maintained, and monitored project schedules & documentationAnalyzed the projects for problems and proactively resolve issuesIncreased company’s revenue by over 1 million, with effective management of projects and trainers

Buffalo/Niagara, New York Area

Provided ILT to over 20+ doctors' offices. These offices consisted of multiple specialties and multiple staff members ranging from Doctors, Surgeons, Nurses, Medical Assistants, etc. Studied existing workflow and improved it by utilizing the new EMR system. Created custom training guides that were tailored for each office

Document, training, and instruction for staff on software and hardware to effectively manage their daily workflow.Provide helpdesk & desktop support including maintenance for email, calendaring,folder sharing, wireless devices and their protocols.Analyze, recommend & implement configuration changes in software and hardware to improve workflow and reduce overall company costs.Responsible for the definition, design, construction, integration, testing, and support of reliable and reusable software solutions, addressing business opportunities and needs. Including systems analysis, creation of specifications, coding, testing, and implementation of application programs and data interfaces. Responsible for overall application design, including interfaces with other applications and systems.Ensure that application designs are consistent with industry best practices application attributes (including scalability, availability, maintainability, and flexibility). Create advertising materials for print and web media including promotional flyers, posters,brochure, banners, article layout, mailers, etc.Ensure that all graphics adhere to the company guidelines.Formulate design concepts, presentations, templates, layouts, merchandise, installations and other collateral from initial idea to final execution.

Delivered classroom and individual instruction of Medhost (CPOE module) training for Inpatient Physicians, Surgeons, Nurses, HIM and other closely related end users. Consulted with physician leaders, project managers, analysts to assess and develop training to meet additional needs. Coached other training team members on training standards, adult learning theory, delivery and classroom control methodologies. Collaborated with team members to document and provide assessments of the participant skill competency in the Learning Management System (LMS)Collaborated with physician leaders to identify critical areas to support optimization for provider workflow.Provided elbow and "go live" support Managed trainers during go-live support.

Credentialed EpicCare Trainer for Valley Health. Instructing pharmacist,pharmacy techs,super-users and other end-users on Epic Care Inpatient Willow application.

Education record

Education record

Education record