Ensure all operational processes align with the overarching goals set by the Visionary/Ownership.Maintain a strong pulse on daily operations, focusing on resource allocation, workflow optimization, and profitability.Manage “rocks” (key priorities), identify and resolve “issues,” and ensure the effective completion of “to dos” within the EOS (Entrepreneurial Operating System) framework.Foster effective communication between ownership and the rest of the team, ensuring clarity around… Show more Ensure all operational processes align with the overarching goals set by the Visionary/Ownership.Maintain a strong pulse on daily operations, focusing on resource allocation, workflow optimization, and profitability.Manage “rocks” (key priorities), identify and resolve “issues,” and ensure the effective completion of “to dos” within the EOS (Entrepreneurial Operating System) framework.Foster effective communication between ownership and the rest of the team, ensuring clarity around goals and plans.Create an environment where the team stays aligned and on the same page.Manage detailed and accurate company scorecards, encompassing detailed activity and result KPIs at the department level, summarized into an executive dashboard.Continuously seek opportunities for improvement by streamlining processes, adopting new technologies, or adjusting strategies to meet emerging challenges.Assist in business development activities to help sales and marketing achieve company revenue goals.Support harnessing the Visionary’s ideas and bringing the leadership team together to implement these ideas effectively.Lead the implementation and use of the EOS framework.Serve as a coach and mentor to department leaders, facilitating regular L10, Rock, Quarterly, and Annual Meetings. Show less

Fractional COO & Mentorship, Strategic Planning and Consulting, Talent Acquisition & Development

Leads 5 management reports and 300+ staff overseeing logistical lifecycle roadmaps, national cargo handling, critical project scopes, cost-saving process optimizations, and managing a P&L of $15+ million annually. Directs quality assurance (QA) foundations focused on organizational and structural operations to further on-time deliveries, change management integrations, and execute inventory deployments across 4 regional locations. • Acknowledged for decreased operational expenses that saved… Show more Leads 5 management reports and 300+ staff overseeing logistical lifecycle roadmaps, national cargo handling, critical project scopes, cost-saving process optimizations, and managing a P&L of $15+ million annually. Directs quality assurance (QA) foundations focused on organizational and structural operations to further on-time deliveries, change management integrations, and execute inventory deployments across 4 regional locations. • Acknowledged for decreased operational expenses that saved the organization over $750K within less than 2 years in the position. • Awarded “Best in Class” by Amazon as the premier gateway in the Amazon network of WFS Express North America after producing “World Class” KPI satisfaction results. • Restructured the division's SOP and targeted payroll violations that improved overall attendance, meal violation reports, violation payouts, and overall team performances. • Selected to act as corporate SME for handling the onboarding, training, and peer support for 5 new onsite and remote general managers. Show less

Facilitated 35+ direct reports and 700+ drivers through daily transportation workflows, key communication pipelining, warehouse shipment delegations, safety compliances, and customer satisfaction directives for 200+ clients. Worked directly with C-levels and diverse teams to streamline supply chain demands, integrate S5 methodologies, identify procedural opportunities and optimize internal processes with a $100+ million annual budget. • Catapulted orders by 38.3% and 39.5% in revenue… Show more Facilitated 35+ direct reports and 700+ drivers through daily transportation workflows, key communication pipelining, warehouse shipment delegations, safety compliances, and customer satisfaction directives for 200+ clients. Worked directly with C-levels and diverse teams to streamline supply chain demands, integrate S5 methodologies, identify procedural opportunities and optimize internal processes with a $100+ million annual budget. • Catapulted orders by 38.3% and 39.5% in revenue, equaling between $79 million and $110 million in additional ROI.• Successfully grew 2020’s year-end orders by 45% and revenue by 10% against LY numbers within 6 months. Show less

Blueprinted demands and proficiency plans for 11 warehouse facilities and 150+ team members to maintain production schedules, improve operational developments, educate on operating fundamentals, and direct backroom flow standards with a $1.2 million budget. • Noted for decreasing reported "accident reduction" rates by 80%, including an overall onsite injury reduction of 75%. • Increased internal employee retention rates and reduced turnover by 3% after transitioning and mending staff… Show more Blueprinted demands and proficiency plans for 11 warehouse facilities and 150+ team members to maintain production schedules, improve operational developments, educate on operating fundamentals, and direct backroom flow standards with a $1.2 million budget. • Noted for decreasing reported "accident reduction" rates by 80%, including an overall onsite injury reduction of 75%. • Increased internal employee retention rates and reduced turnover by 3% after transitioning and mending staff relationships. Show less

Oversaw all logistical containments, field inventory operations, business profitability, action plan implementations, and new program restructures for 150+ employees. • Recipient of the “#1 Manager of the Year” award by corporate executives for drastically mitigating in-house safety risks by enforcing environmental audits, customer service behaviors, and organizational standards.