 Achieves goals by overseeing day to day operations such as managing 12 part-time employees, creating weekly schedules, and conducting monthly evaluation meetings. Displays strong leadership skills by training all new employees in operations with the Aldelo POS system and customer service. Monitors and reviews store performance on a regular daily, weekly and monthly basis by reconciling, preparing, and depositing weekly cash sales. Oversees operational, visual, and customer service standards in store as well as implements store compliance including health and safety procedures.  Maintains and submits budgets, weekly gross sales vs payroll, and expenditures to owner with efforts of delivering initiatives that promoted market growth Specializes in working promotional events, holiday sales, and answering customer questions and inquiries in a high-volume location. Orchestrates and creates weekly inventory reports and supply orders for Owner’s use via spreadsheets as well as submit initial performance reports.  Highlights and Awards: Winner of 2017 crew leader excellence award from YogiCastle Corporate for highest percentagesales gain achieved by location.

 Held accountable for developing and analyzing agency-wide documents for mid-level management and senior officials for the Eagle Horizon executive branch continuity exercises.  Achieves goals by creating exercise plans, after action reports, corrective action program, and situation manuals to test and evaluate USCIS emergency continuity procedures. Stays up to date on policies and procedures by attending Federal Executive Branch Interagency meetings and prepared back-briefs for USCIS senior officials. Reviews and examines various reports from these conferences, and ensures they meet quality standards, as well as issue resolution requirements.  Assists in the development of training materials and the development of emergency management SharePoint site. Highlights and Awards: Displays leadership by being efficiently trained and certified in continuity, emergency management, and exercise from FEMA Emergency Management Institute.

 Served as a role model to inspire students to achieve their maximum potential and used implemented learning activities in a one on one or classroom settings containing 30+ students.  Achieved goals by developing and implementing documents of educational activities for all students in the Adelphi Middle School America Counts program through Microsoft Office Suite Programs.  Reviewed weekly tests corrections and assignments as well as evaluated each student’s improvement each week using various agency tools.  Attended various trainings to stay current with trends in mentoring focusing on building relationships with parents and families through various forms of communication. Highlights and Awards: Awarded Most Outstanding Tutor/Mentor in a team of 10 Tutors/Mentors.