Brandon D. Email & Phone Number

Atlanta, Ga, Us

Duluth, Georgia, United States

Greater Atlanta Area

Develops and coaches key stakeholders in their ability to use tools and systems as well as employ and implement sales processes, systems, and strategies to identify, qualify, sell and close sales with new and existing members. Additional responsibilities: • Coordinating, developing, conducting, and maintaining new and recurrent sales and service training programs in support of key stakeholders across various channels including but not limited to: Branch Delivery, Personal Deposit Services, Member Care Center, and Consumer Credit Services. • Travel throughout the retail branch network and other departments to coach and support managers and their teams with the sales process. • Evaluate and monitor all aspects of new and existing employee sales and service performance in conjunction with departmental and organizational objectives. • Use appropriate quantitative (Business Intelligence) and qualitative data (department visits), to analyze performance at an individual, branch/department, regional, and market levels to determine and develop strategies to overcome performance gaps in the following areas of concentration: account generation, loan production, and service standards. • Identify, develop, and implement new ideas and concepts including specialized coaching and development plans to meet the needs of each individual with the goal of enhancing sales performance. • Establish/maintain sales development certifications as assigned. • Maintain open lines of communication with key stakeholders for the purpose of interdepartmental collaboration. • Devise and execute employee recognition events. • Complete special projects as assigned.

United States

Smyrna, Georgia

Promote a full range of personal banking services by initiating a thorough assessment of individual client needs; meet established sales goals. Brand ambassador.

Kennesaw, Georgia

Respond to member requests, problems and complaints. Provide routine information on credit union services or policies. Process home equity loans/lines.

Smyrna, Georgia

Sell and cross sell a full range of personal banking services based on a thorough evaluation of individual client needs. Meet or exceed sales goals by developing client relationships.

Atlanta, Georgia

Recurve and analyze taxpayer inquiries, requests for adjustment action and other input documents to determine nature of problem. Perform full range of corrections to taxpayers accounts, adjust accounts, input credit transfers, recomputed penalty and interest and initiate manual refund. Initiated and sent correspondence.