SUMMARY- Responsible for architecting, designing, and presenting user experience/user interface wireframes and supporting documentation such as site flows and creative guidelines. - Work with clients and solution architects to bring concepts to reality by showing all the use cases that can occur. Developers then take wireframes to build out the actual websites.- Projects include internal CMS tool for building and managing promotions as well as promotional websites such as… Show more SUMMARY- Responsible for architecting, designing, and presenting user experience/user interface wireframes and supporting documentation such as site flows and creative guidelines. - Work with clients and solution architects to bring concepts to reality by showing all the use cases that can occur. Developers then take wireframes to build out the actual websites.- Projects include internal CMS tool for building and managing promotions as well as promotional websites such as sweepstakes, instant win, user generated content, loyalty, and Ecommerce for Fortune 100 and Fortune 500 companies.SKILLS- Primary software used is Axure for wireframes and Lucid Chart for site flows- Familiar with Figma- Familiar with Balsamiq- Mid-fidelity interactive prototypes- High-fidelity interactive prototypes- User journeys/site flows- Supporting creative guidelines documentation- Use cases- Assist in training junior UX team members Show less

Manage and mentor team of 10 direct reports. Act as point of escalation, conduct annual reviews, direct goal setting, and hold regular check-ins. Responsible for HR-related tasks such as salary adjustments, bonuses, hiring, terminating.Responsible for estimating billable project hours, strategies, costs, resourcing, scoping solutions.Responsible for establishing processes and workflows, stretching across multiple departments. Created Project Management Knowledge Base as… Show more Manage and mentor team of 10 direct reports. Act as point of escalation, conduct annual reviews, direct goal setting, and hold regular check-ins. Responsible for HR-related tasks such as salary adjustments, bonuses, hiring, terminating.Responsible for estimating billable project hours, strategies, costs, resourcing, scoping solutions.Responsible for establishing processes and workflows, stretching across multiple departments. Created Project Management Knowledge Base as a resource for direct reports.Responsible for identifying project risks, preparing mitigation and contingency plans, and acting as main client contact when project issues arise. Show less

Successfully launched and maintained company’s largest and most high profile promotions for clients such as Microsoft, Disney, Pepsi, HP, NBA, NHL, eBay, and several other Fortune 500 companies.Promotion types and components include instant win, sweepstakes, user generated content, reward store, incentivized dashboards, trivia, polls, voting, API integrations, social aggregators on Facebook, Twitter, and Instagram, payment integration, SMS/MMS.Served as leader and point of… Show more Successfully launched and maintained company’s largest and most high profile promotions for clients such as Microsoft, Disney, Pepsi, HP, NBA, NHL, eBay, and several other Fortune 500 companies.Promotion types and components include instant win, sweepstakes, user generated content, reward store, incentivized dashboards, trivia, polls, voting, API integrations, social aggregators on Facebook, Twitter, and Instagram, payment integration, SMS/MMS.Served as leader and point of contact between client and internal teams, acting as liaison to communicate the technical terminology in a manner to help clients clearly understand their options throughout the development process while quickly adjusting and problem solving unforeseen obstacles that may have arisen or affected scope. Internal teams include UX, .NET Developers, HTML Developers, Creative, Legal, Account Management, Strategy, Producers, Prizing and Fulfillment, and Sales.Responsible for creating or assisting with timelines, copy, workflows, UX, project requirements, test plans, QA testing, overseeing successful launch, and transitioning project to Delivery Campaign Manager.Lead daily team Scrums and milestone meetings with developers and other internal stakeholders. Used project management tools to ensure clear team understanding of SOW execution, progress, and goals from kick off to launch. Show less

Assisted in writing and implementation of new website requirements.Designed UX and site flow through Axure Pro.Created website demos through Axure Pro for CEO and Sr. Vice President to present to potential investors as well as board members.Directly responsible for client communication ensuring their products were meeting their company’s needs and promptly addressing any issues they encountered.Acceptance tested and worked with the Quality Assurance Team to… Show more Assisted in writing and implementation of new website requirements.Designed UX and site flow through Axure Pro.Created website demos through Axure Pro for CEO and Sr. Vice President to present to potential investors as well as board members.Directly responsible for client communication ensuring their products were meeting their company’s needs and promptly addressing any issues they encountered.Acceptance tested and worked with the Quality Assurance Team to implement new updates to the platform. Show less

Planned, designed, and implemented an internal CMS tool for content writers to seamlessly post stories to company’s various websites.Managed, organized and implemented several projects with strict deadlines.Created project mockup designs for internal software tools and consumer websites that consisted of recipes, music lyrics, video game tips and news, and sports news.Wrote workflows and requirement documents; worked with QA to finalize projects.First proposed to… Show more Planned, designed, and implemented an internal CMS tool for content writers to seamlessly post stories to company’s various websites.Managed, organized and implemented several projects with strict deadlines.Created project mockup designs for internal software tools and consumer websites that consisted of recipes, music lyrics, video game tips and news, and sports news.Wrote workflows and requirement documents; worked with QA to finalize projects.First proposed to CEO and senior leadership then helped establish a video production department, which made videos for the several websites owned by the company. Show less

Wrote & edited stories on various subjects; food, news, sports, health, how to & from press releasesCreate and edit video for company’s "How To" Web site

- Wrote stories for the Web site using AP format.- Managed the website, keeping it fresh with breaking news from around the world.- Posted Associated Press stories.- Read statistics on Web site to see what stories, slide shows and videos get the most page views.- Researched leads to write stories.- Turned stories from the radio broadcasts into AP stories for the Web site.- Wrote stories from press releases.- Familiar with HTML… Show more - Wrote stories for the Web site using AP format.- Managed the website, keeping it fresh with breaking news from around the world.- Posted Associated Press stories.- Read statistics on Web site to see what stories, slide shows and videos get the most page views.- Researched leads to write stories.- Turned stories from the radio broadcasts into AP stories for the Web site.- Wrote stories from press releases.- Familiar with HTML coding.- Worked often under strict deadlines and high-stressed situations. Show less

- Edited video stories for the newscast.- Wrote stories for anchors.- Shot video for news stories.- Operated TV studio camera; teleprompter for newscast.- Researched stories for investigative reporting team.- Handled phone calls from sources and viewers.- Wrote, summarized stories and headlines for Web site.- Edited AP stories for Web site.- Edited slide shows for stories on Web site.- Wrote HTML coding.- Updated… Show more - Edited video stories for the newscast.- Wrote stories for anchors.- Shot video for news stories.- Operated TV studio camera; teleprompter for newscast.- Researched stories for investigative reporting team.- Handled phone calls from sources and viewers.- Wrote, summarized stories and headlines for Web site.- Edited AP stories for Web site.- Edited slide shows for stories on Web site.- Wrote HTML coding.- Updated content for special features on Web site.- Edited, exported & posted on-air videos from the newscast to the Web site. Show less