Brandon Lee, M.A. Email & Phone Number

Provides a wide range of support across the organization, with a focus on aspects that contribute to successful projects: project management, process improvement, reporting, and administrative duties:• Supports assigned project teams by providing project management - including serving as project lead - communicating with internal and external team members while maintaining transparency and accountability by regularly updating information in online project management software.• Supports continuous process improvement by maintaining process documentation, identifying gaps in process development and making recommendations for process improvement. • Provides friendly and efficient community engagement and customer support, including meticulous follow-through and attention to detail.• Provides management, mentorship, and direct supervision of project staff, including oversight of workload and accountability for task completion.• Provide administrative and technical project support for project teams and COO.• Serves as a member of the Apex Administration team, providing updates on priorities, progress, and challenges and serving as leader for the Operations team.

Muncie, Indiana Area

Responsible for the management and oversight of the Blackford and Delaware county Bowen Center branches. The management includes oversight of both clinical and non-clinical positions. Duties and Responsibilities Include:Non-Clinical• Provides information/public relations presentations to local civic clubs, schools, health fairs, etc.• Assists with Corporate Services events (par events, parades, county fairs) as needed.• Communicates key information to the staff within the county office.• Participates in the recruitment and active retention of staff.• Develops innovative programming and problem-solving.• Manages crisis and emergency situations in a calm and reasonable manner.• Plan, implement and follow-up on performance improvement practices within the county office.• Building cohesiveness within the county team.Clinical • Maintains CEUs required for continued license/certification if applicable.• Maintains credentials with all applicable managed care contracts.Planning• Participates in strategic planning.• Demonstrates skills and knowledge regarding JCAHO, OSHA, ADA, labor, corporate compliance, HIPAA, Medicare/Medicaid and Indiana/Federal statutes and regulations.• Ensures timeliness of functions of the county office.• With Safety and Risk Management Committee, conducts annual hazard/exposure vulnerability assessments and implement risk reduction strategies for the prioritized risks/exposures.• Demonstrates skill and knowledge regarding fiscal planning and operating within budget.• Recruits and employ appropriate types and numbers of staff to effectively meet client needs.

Wabash, In

• Owned a portfolio of cases across the state of Indiana to administer child services and performance; developed and implemented strategic plans that would allow for the seamless management of 35+ quarterly cases to ensure successful and efficient case closings. • Implemented project management strategies to drive case management outcomes, including, but not limited to scheduling, planning, stakeholder communications, and response times; warranted a 100% response and case completion time during tenure for 95+ cases. • Documented end-to-end case matters including, familial/living circumstances, court findings, and ad-hoc operations; simultaneously promoted to serve and aid in investigating on-going cases as a State Investigator for 80 cases during tenure due to performance levels.

Gas City, Indiana

• Managed the development of facility operations via organizational engagement, scheduling, and performance oversight; individually led the management of cross-functional operations, overseeing 9+ associate staff and their contribution to the overall performance. • Collaborated with internal and external partners to enhance operational reports that would aid in meeting/exceeding key performance indicators; collaborated with 8+ government agencies and departments to establish means that would warrant a 100% compliance rate. • Researched best compliance efforts, legal strategies, and program engagement means to translate findings into actionable insights throughout the program; led the enactment and enforcement of 3+ strategies serving as a blueprint to drive program direction. • Drove strategic documentation means and process refine strategies to identify, define, and prioritize long-term opportunities and relevant efforts; translated strategic documentation efforts to help crease program goals and outcomes for program youth.

Marion, Indiana

Performed a variety of different jobs in order to accommodate guests of Indiana Wesleyan University in a plethora of settings. These jobs included:• Prepped rooms for guests (cleaned up trash, cleaned beds, maneuvered furniture).• Monitored the weight room in the recreation and wellness building. This role included cleaning equipment and checking the building for security purposes.• Ran the information desk. This included unlocking doors for other crew members, answering guest questions, transferring and taking calls, as well as pulling keys for staff members.• Managed the rock wall in the recreation and wellness center. This required certification and extensive knowledge of proper knots, safety precautions, and ability to belay climbers properly.

Marion, Indiana

• Arranged events and functions for teams at various organizations.• Orchestrated shift schedules.• Managed a team of five to six and organized, scheduled, and developed goals for improvement and critical analysis.• Recorded, stored, and retrieved information on financial and inventory records.• Managed vehicle logs and care for company vehicle.

Master'S Degree, Organizational Leadership

Bachelor'S Degree, Bachelor Of Science (B.S.), Leadership

Activities and Societies: Indiana Wesleyan University Chorale, Small Group Ensemble

High School, 3.6 Gpa

Activities and Societies: Marching Band, Wind Ensemble, Symphonic Choir, National Honors SocietyHonors Diploma