As Solution Architect, lead end-to-end fundraising CRM system implementations, including discovery, business process design, system configuration, conversion mapping and validation, system customization, reporting and data visualization, user acceptance testing, end-user training, deployment, post-launch support, and long-term optimization.

Full service nonprofit consulting focusing on Christian organizations.

Provided high-level oversight for active implementation projects and leadership for all aspects of fundraising CRM system implementation – implementation methodology, domain expertise and best practices, functional/system expertise, solution design, business analysis and requirements, consulting skills and talent development, standardization and scalability, thought leadership, and business development/discovery.“Project directed” end-to-end fundraising CRM system implementations; directly consulted both to clients and to internal customers on implementations and post-implementation projects, including business process design, system configuration, conversion mapping and validation, system customization, reporting and data visualization, user acceptance testing, end-user training, deployment, post-launch support, and long-term optimization.

• Led enterprise client implementations of industry-leading fundraising CRM software (Blackbaud CRM and The Raiser’s Edge) through all phases, including project planning and management, business process design, system and process configuration and documentation, data conversion validation, business process testing, end user training, output development, and deployment.• Counseled clients to achieve improved fundraising results through best practices in database management, CRM solutions, and fundraising operational alignment with front-line fundraising objectives.• Performed sales support activities.

12+ years of increasingly responsible experience in advancement including advancement leadership, major giving, planned giving, annual giving, capital campaigns, event management, advancement operations, analytics and predictive modeling, database/CRM system management, and communications.