Implementation Program Manager
CurrentLead complex end-to-end implementation of Enterprise Resource Planning (ERP) / Maintenance, Repair, and Overhaul (MRO) system in Aircraft Maintenance Group (AMXG) for A-10, C-130, F-16, F-22, F-35, T-38, and Production Support and maintenance squadrons.Direct cross-functional group of six developers, seven project managers, seven analysts, and two trainers and coordinate with technical documentation team in a dynamic work environment. Manage production and release of technical documentation, how-to guides, and formal trainings. Monitor budgeted hours and resource allocation to projects to optimize efficiency and throughput.Develop and manage product roadmap, implementation timeline, and schedule. Conduct Site Survey to determine system requirements, data collection, and production key performance indicators (KPI) reporting needs. Implement planning, scheduling, material control, production and execution, and analysis processes and activities within the system. Manage the production and release of technical documentation, how-to guides, and formal trainings.Manage Agile development processes, Scrum Team, sprints, priorities, product backlog, and throughput. Collaborate with development and programming teams on the design, specifications, and testing of screens, processes, and reports within ERP system.Lead organizational change management efforts to align with new system processes to minimize impact through preparation, implementation, and follow-through efforts.Build and empower implementation team by coaching and training, assign mentoring opportunities, and enabling decision-making.Capable of giving executive level briefings and updates to senior leadership or trainings on the shop floor.