Brandon Johnson

Brandon Johnson Email and Phone Number

Director of Operations at Psych North @ Ketamine North Infusion Center
Brandon Johnson's Location
Duluth, Minnesota, United States, United States
Brandon Johnson's Contact Details

Brandon Johnson work email

Brandon Johnson personal email

n/a

Brandon Johnson phone numbers

About Brandon Johnson

Experienced business executive with progressive experience in management, operational analytics, process-improvement, and project management.

Brandon Johnson's Current Company Details
Ketamine North Infusion Center

Ketamine North Infusion Center

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Director of Operations at Psych North
Brandon Johnson Work Experience Details
  • Ketamine North Infusion Center
    Director Of Operations
    Ketamine North Infusion Center Feb 2024 - Present
  • Workwell Prevention & Care
    Chief Operating Officer
    Workwell Prevention & Care Jul 2016 - Feb 2024
    Duluth, Minnesota Area
    -Chief Operating Officer of WorkWell Prevention & Care, a legacy company of WorkWell Systems, a national health and wellness company-At the direction of the CEO and Board of Directors, controls and assigns resources creating maximum value for the company's stakeholders-Along with the CEO, develops organizational strategy and defines company goals and objectives-Identifies and builds relationships with key strategic partners-Using demand forecasting models, maintains and monitors staffing levels to fulfill organizational requirements-Drives performance measures, reporting key performance indicators to the Board of Directors
  • Workwell Prevention & Care
    Vp Operations
    Workwell Prevention & Care Apr 2014 - Jul 2016
    Duluth, Minnesota Area
    • Plans, organizes, directs, and controls the day-to-day activities of WorkWell Operations• Established operational controls, including the development of key performance indicators and daily operational metrics, to ensure performance meets plans and objectives• Oversees service delivery of WorkWell Pre-employment and Return-to-Work programs• Operational oversight of WorkWell On-Site programs• Responsible for executive strategy planning and execution including new product development and implementation• Utilization of operational analytics (descriptive, predictive, prescriptive) in oversight of Operations
  • Workwell Systems
    Director Of Operations And Project Management
    Workwell Systems May 2013 - Apr 2014
    Duluth, Minnesota Area
    • Managed referral call center, Network Development, and Operational Reporting work teams• Developed operational tools including a work organization template and task/responsibility matrix• Directed project management efforts for new client implementation and operational projects• Developed implementation handbook to organize communication during implementation projects• Comment from client (top 10 America’s Largest Private Companies): “This roll out is the most professional roll out I’ve experienced. I know I made the right decision before I began, but this roll out is better than I could’ve imagined.”
  • Workwell Systems
    Operations Manager
    Workwell Systems Apr 2012 - May 2013
    Duluth, Minnesota Area
    • Managed Network Development, Reporting, and Customer Care work teams• Analyzed and assisted with new service line development and new business development• Responsible for account management responsibilities which include issue resolution and results analysis• Participated in fiscal budget planning
  • Essentia Health
    Applications Analyst
    Essentia Health Jun 2011 - May 2012
    Ehr Support, Information Services
    • Project lead for Therapy Plan Implementation Project. Provided project leadership and project management oversight to institutional cross-functional team charged with the development of an electronic medical record solution to multi-encounter treatment• Lead analyst for Epic Oncology (Beacon) Module Project
  • Mayo Clinic
    Business Analyst
    Mayo Clinic Jun 2010 - Jun 2011
    Operational Analytics, Office Of Access Management
    • Provided internal management/business-process consulting services to Clinic Operations. • Developed optimization model as decision tool to determine staffing requirements for staff across Mayo Clinic Rochester• Developed staff schedule design tool which optimizes staff shift assignments based on projected staffing requirements• Designed appointment office call forecasting tool• Developed productivity guidelines and requirements for appointment office staff • Responsible for institutional reporting. Generated and distributed weekly institutional report that measured practice productivity by calculating future appointments booked to projected physician floor time ratio• Project lead for Enterprise Appointment Reminder Project. Provided project leadership to design and implement an enterprise appointment reminder system to integrate and coordinate the appointment reminder process across Mayo Clinic
  • Mayo Clinic
    Implementation Liaison
    Mayo Clinic Mar 2008 - Jun 2010
    Operational Analytics, Office Of Access Management
    • Project lead for Access Web Redesign Project which improved the usability and navigation of Access Management website• Through analysis of workflow, provided recommendations to central appointment office that resulted in improvements in service levels meeting targets for the first time in three years• Authored Appointment Office Efficiency Best Practice report that outlined process improvements necessary to improve service levels. Report was basis for six-hour training class required for appointment office managers• Participated in Simulation Modeling Workshop assisting in the development of a simulation model that assigned appropriate staffing levels based on projected workload• Implemented and facilitated business forum for institutional call center managers• Assisted in the development of appointment decision criteria that enabled cross-site scheduling
  • Mayo Clinic
    Assistant Supervisor/Trainer
    Mayo Clinic Jan 2005 - Mar 2008
    Outpatient Operations Support Training, Clinic Operations
    • Responsible for the recruitment, selection, and management of employees in supplemental float pool• Managed over 175 outpatient support staff which involved timekeeping, reviews, and performance management

Brandon Johnson Skills

Process Improvement Healthcare Training Leadership Business Analysis Data Analysis Project Management Healthcare Information Technology Strategic Planning Healthcare Management Management Ehr Hipaa Emr Business Process Improvement Business Intelligence Business Objects Operations Research Cross Functional Team Leadership Business Process Design Healthcare It Lean Healthcare Process Optimization Requirements Analysis Six Sigma Systems Engineering

Brandon Johnson Education Details

Frequently Asked Questions about Brandon Johnson

What company does Brandon Johnson work for?

Brandon Johnson works for Ketamine North Infusion Center

What is Brandon Johnson's role at the current company?

Brandon Johnson's current role is Director of Operations at Psych North.

What is Brandon Johnson's email address?

Brandon Johnson's email address is br****@****lth.org

What is Brandon Johnson's direct phone number?

Brandon Johnson's direct phone number is +121872*****

What schools did Brandon Johnson attend?

Brandon Johnson attended University Of Saint Thomas - School Of Business, The College Of St. Scholastica.

What skills is Brandon Johnson known for?

Brandon Johnson has skills like Process Improvement, Healthcare, Training, Leadership, Business Analysis, Data Analysis, Project Management, Healthcare Information Technology, Strategic Planning, Healthcare Management, Management, Ehr.

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