Brandon Cain Email & Phone Number

New Orleans, Louisiana, United States

• Administer 26 virtual desktops and 6 servers (Windows and Redhat), ensuring seamless operation and optimal performance of IT infrastructure.
• Support approximately 50 different program teams, providing technical assistance and troubleshooting to enhance productivity and efficiency.
• Provide subject matter expertise to 4 contractors and 2 Navy Civilians on a recurring basis, facilitating knowledge transfer and enhancing operational effectiveness.
• Contribute to the development of the Fortify Application Scanning Procedure, improving security measures and compliance within the organization.
• Author comprehensive guides for accessing environments and troubleshooting steps, empowering users to resolve issues independently and efficiently.
• Validate and verify system security requirements definitions and analyze system security designs, leading to enhanced system security measures.

New Orleans, Louisiana, United States

• Ensured compliance with functional and cybersecurity standards, policies, and doctrine for 36+ mobile applications, guaranteeing adherence to industry best practices.
• Supported the Mobility Program in delivering lightweight and secure mobile applications to end users, enhancing user experience and security measures.
• Provided comprehensive Cyber Security guidance and documentation throughout the mobile app software development life-cycle, ensuring robust security measures from inception to deployment.
• Successfully completed mobile app cyber-related programs, projects, or tasks within estimated timeframes and budget constraints, demonstrating efficiency and cost-effectiveness.
• Supported ISSE functions as outlined in the RMF Process guide and Navy Testing Guidance, ensuring rigorous security protocols for mobile apps and additional projects.
• Utilized forensics, hacking, and pen testing techniques and tools to assess mobile application security, proactively identifying and addressing vulnerabilities.

New Orleans, Louisiana, United States

• Monitored and managed 200+ scans weekly, ensuring a 100% success rate and maintaining robust security measures across systems.
• Provided support to approximately 20 Program Offices, ensuring smooth operations and addressing IT needs.
• Managed 8 Red Hat Servers/30 Windows Servers, maintaining system integrity and optimizing performance.
• Led and supervised the DTA team comprising 4 Contractors, overseeing data transfer processes and ensuring adherence to established procedures.
• Maintained inventory of external storage assets and their approval/certification periods before needing rescan/re-certification for the environments.
• Performed STIGs on Windows servers within the Cyber Security AOR, maintaining an 85% secure rating in both Low and High side environments.

Harahan, Louisiana

New Orleans, Louisiana, United States

• Proactively monitored HBSS (Host Based Security System) virus databases on systems, maintaining a less than 7-day variation for optimal security posture.
• Evaluated RSD (Rogue System Detection) for systems lacking the HBSS Software Suite, swiftly identifying and addressing potential vulnerabilities.
• Managed WSUS (Windows Server Update Server/Services), serving as the primary Point of Contact for WSUS errors, overseeing patch installations, and executing STIGs to uphold system security.
• Generated daily reports on DAT file compliancy for HBSS, WSUS Synchronization Status, SPLUNK reported failed logins, unintended system shutdowns, number of SSH connections made, and number of hosts reporting.
• Provided IP management and delegated available IPs to servers based on ITSM requests, ensuring efficient and secure allocation of resources.

New Orleans, Louisiana, United States

• Provided support to 20 Program Offices, addressing their IT needs and ensuring seamless operations.
• Managed updates and troubleshooting for 2,000+ Windows servers, optimizing performance.
• Developed a detailed WSUS Guide/Reference/Handbook, facilitating efficient management of Windows updates and enhancing system maintenance processes.
• Successfully conducted patching within designated maintenance windows for Operating System and 3rd party software upgrades, enhancing system security and performance.
• Implemented a structured reporting system for tracking patch installations and upgrades, maintaining accurate records of changes through an Excel spreadsheet.
• Managed and completed tickets through Remedy for a wide range of requests, from Administrator Access to System Restarts, demonstrating a commitment to timely and effective issue resolution.

Holy Cross School New Orleans

1138 South Clearview Prkwy