Brandon Knott Email & Phone Number

Baltimore, Maryland

Aberdeen, Md

•Managed the efforts of Branch employees in providing high levels of customer service, including management of the rental counter, customer flow, and telephone service. •Develop and maintain Branch operational plan•Develop, plan, and actively participate in branch sales and marketing efforts to increase and improve business•Manage branch receivables, including negotiating payment plans, collecting difficult accounts receivables, and recommending accounts to referral for collection •Manage fleet for rentals•Supervise, mentor, train, evaluate and develop staff

•Provide direct supervision to six (6) warehouse employees•Act as direct liaison between customers and CEO•Manage all shipping and receiving duties on a daily basis•Responsible for all inventory management•Assist with the daily scheduling of jobs•Assist with day to day printing and embroidery

•Provide direct oversight of Cal Sr.’s Yard, an eight million dollar youth baseball stadium. This includes all budgetary concerns in regards to field and building maintenance•Oversee all aspects of on-field programming •Hire, train, and manage all coaches and volunteers for on field programs•Manage equipment ordering and distribution process•Act as program manager to a number of grant sites to ensure all program requirements are met•Lead staff member in overseeing open grant process, including application reviews, Letter of Agreement development and monitoring of grantee compliance

•Lead the implementation of all statewide initiative programs insuring grants are awarded and monitored and all components of the program are implemented•Assisted in program reporting and evaluation to the Department of Justice, and Office of Juvenile Justice and Delinquency Prevention•Developed and executed grant monitoring and review systems•Lead staff member in overseeing open grant process, including application reviews, Letter of Agreement development and monitoring of grantee compliance

•Oversaw operations of all Cal Ripken Sr., Foundation Baseball/Softball Camps•Supervised and coordinated camps, clinics, Quickball tournaments and equipment distribution•Developed and maintained relationships to help cut operation costs for programming•Developed strategies to expose Ripken Baseball Instruction through the Foundation•Worked with staff to coordinate program meetings and review of grant requests•Established and managed relationships with grant recipients

•Responsible for exceeding monthly sales and revenue goals assigned each month•Proactively marketed the health club to outside community and corporations •Recruited, hired and trained all department heads and/or front line positions within the club as assigned•Utilized the ASG and Contact Management System exclusively to track leads and appointments•Supervised assigned departments performance including monthly goal setting, on-going feedback and coaching, and apply clear and consistent performance standards for each department