As a former Group Event Associate at the Harrisburg Senators, I worked with diverse interest groups to host events at the stadium, enhancing customer loyalty and satisfaction. I regularly reached out to attendees to thank them for their feedback and encourage future attendance, which helped improve retention rates and referrals. Collaborating with my coworkers, I planned and organized promotional nights to ensure smooth execution and positive outcomes.I am currently a Sport Management major at York College of Pennsylvania, expected to graduate in 2024. With a strong interest in leadership, operations, and marketing, I am a quick learner committed to achieving success. My experience as a Sales and Marketing Intern at Penn Tank Lines, Inc. allowed me to manage communication with over 150 active accounts and utilize HubSpot CRM for valuable insights and strategies. Additionally, I developed strong customer service skills as a Cashier/Self-Checkout Host at Acme Markets, where I efficiently resolved complaints and operated cash registers.I am passionate about pursuing a career in the sports industry, where I can leverage my skills and knowledge to create memorable experiences and drive growth.