Jonah Grim Email & Phone Number

Baltimore, Maryland, United States

Harrisburg, Pennsylvania, United States

Cultivate strong relationships with customers through personalized outreach, including calling to thank attendees, asking for fan feedback, and building loyalty by encouraging repeat attendance.Generated 37 deals in Suites and Groups, achieving $19,364 in revenue for both corporate clients and personal clients.Engaged in targeted outreach to specific interest groups aligned with themed promotion nights; Identify and facilitate group outings/collaborations at stadium. Worked collaboratively to plan and execute promotion nights, ensuring high-quality customer experience.Prepared and organized all areas of the ballpark to ensure readiness before gate opening.ark to ensure readiness before gate opening.

Chester Springs, Pennsylvania, United States

• Managed communication with 150+ active accounts to integrate them into marketing strategies.• Utilized HubSpot CRM for insights into company objectives and processes.

Downingtown, Pennsylvania, United States

• Resolved customer complaints efficiently.• Operated cash registers, processing both cash and credit card transactions.

Coatesville, Pennsylvania, United States

• Launched and managed an online, high-end sneaker resale startup.• Oversaw the purchase, trade, and negotiation of new and refurbished sneakers.• Developed a reputation for elite customer service while serving over 250 clients.

Conshohocken, Pennsylvania, United States

• Provided comprehensive customer support via phone calls, email, and live chat.• Educated customers on various services.• Maintained and updated company websites for lacrosse events across the East Coast.• Traveled to lacrosse tournaments to film and sell high school recruiting videos.

York College Of Pennsylvania

Managed customer traffic and cash register operations with timeliness and courtesy.Ensured a clean and organized concession stand workspace.

York College Of Pennsylvania

Set up and manage fields and facilities for various sporting events.Handled in-game responsibilities, including monitoring the game clock and distributing equipment.Served as an Event Greeter, enhancing the guest experience with a warm welcome.

Coatesville, Pennsylvania, United States

Performed various tasks in school facilities, including cleaning, painting, building maintenance, and lawn care.

Bachelor'S Degree, Sport And Fitness Administration/Management

Activities and Societies: Treasurer, Phi Sigma Phi Fraternity VP of Recruitment, YCP Collegiate Interfraternity Council Member, Order.

High School Diploma, 9-12Th