Brandon Mcfarland

Brandon Mcfarland Email and Phone Number

Solutions Expert and Customer Advocate
Brandon Mcfarland's Location
Portland, Oregon Metropolitan Area, United States
About Brandon Mcfarland

Solutions expert with over eight years of experience working with businesses of all sizes to provide technical and consultative support. Experience working in a combined role as a Solutions Consultant, Solutions Engineer, Customer Success Manager, Project Manager and Partner Manager at UPS while exceeding all KPIs every year. Skilled in navigating ambiguity and managing complex sales cycles to successful completion. Broad knowledge of network and cybersecurity concepts and challenges facing customers in the marketplace today. Three-time UPS Gold award winner for Solutions excellence. Areas of expertise include:BUSINESS SKILLS:Stakeholders Engagement | Creative Thinking | Problem Solving | Project Management | Cross-Functional Team Leadership | Verbal and Written Communication | Mentoring and Coaching | Technical Writing | ROI Calculations | Project Management | Supply Chain and Business Consulting | Adaptability | Analytical SkillsTECHNICAL SKILLS: Operating Systems: Windows 8 – 11, Windows Server, Android, Mac OS, iOS, LinuxProgramming Languages: Python, C++, MySQL, APIWeb Services / Cloud: Amazon Cloud (AWS), Azure, Office 365, OneDrive, Google Drive, iCloud, Samsung Cloud, SharePointFirewall: pfSense, Palo Alto, Microsoft Defender FirewallBusiness Operations: Project Management, Business Continuity, Strategy planningTools/Practices: Bash, PowerShell, Kali Linux, NMAP, Metasploit

Brandon Mcfarland's Current Company Details

Solutions Expert and Customer Advocate
Brandon Mcfarland Work Experience Details
  • Ups
    Customer Solutions Consultant Supervisor
    Ups Nov 2015 - Feb 2024
    Portland, Oregon Area
    • Served as a regional expert in B2B SaaS solutions, with average annual sales of over $500,000.• Consistently exceeded sales targets, achieving 110% - 185% to plan year over year. • Led the successful scoping, management, and execution of software pilots, culminating in the creation of new UPS solutions that generated over $1,000,000 in annual sales across the organization.• Cultivated and maintained relationships with over 25 partners, successfully driving the sales of over 125 diverse products.• Pursued and coordinated on the onboarding of 5 new partners to expand UPS product portfolio. • Worked as a Project Manager, overseeing up to 25 projects at one time of varying complexity and timelines.• Leveraged customer success expertise to manage accounts of all sizes, from SMBs to enterprise clients, enhancing client relationships and business outcomes•Performed in-depth customer consultations with key stakeholders from SMBs to enterprise organizations to develop a deep understanding of their business challenges, goals, and objectives.• Assisted 26 sales managers in acquiring, retaining, and growing new accounts while balancing multiple competing priorities and deadlines. • Conceptualized, analyzed, and derived insights from data, designing implementation plans to achieve client goals.• Managed project teams of up to 20 global, cross-functional UPS employees depending on scope and complexity of the engagement.• Led a team of consulting sales professionals, with all members achieving 125% of KPI across the team.• Proactively sought out and learned new product offerings to serve as a subject matter expert for my team.• Three-time UPS “World of Champions” Gold award winner; recognized as the top 3% of UPS consultants nationwide in 2016, 2019, and 2021.Project Highlight: Designed, prepared, and delivered company-wide training on consulting best practices to improve customer buy-in, increase sales and grow company profitability.
  • Ups
    Business Development Intern
    Ups Nov 2014 - Nov 2015
    •Assisted in winning $300,000 in new shipment revenue for UPS on a plan of $3,000.•Trained 20 local Account Executives on utilization of social media such as LinkedIn, Google, and Facebook for prospecting new leads.•Spearheaded initiatives that successfully brought sales teams and operations teams into closer alignment and reduced redundant activities by 20%.Project Highlight: Authored comprehensive sales training manuals for 10 countries, outlining customer buying behavior, marketplace trends, cultural norms, and best practices to educate the sales team.
  • Cost Plus World Market
    Store Lead
    Cost Plus World Market Apr 2013 - Nov 2014
    Gresham, Oregon, United States
    Managed a team of 3 to 9 employees in replenishment of store inventory, as well as overseeing the total operations of the store. Planned, organized, and supervised the day-to-day duties of all employees. Interviewed, hired, trained, and onboarded over 30 new hires.• Improved backroom workflow efficiency by 30% by eliminating redundancies and streamlining processes.• Successfully performed four roles at once: Store Lead, Department Lead, Receiving Lead and Safety Coordinator.• Interviewed, hired, trained, and onboarded over 30 new hires.

Brandon Mcfarland Skills

Business Process Customer Retention Long Term Customer Relationships Social Media Marketing Marketing Business Strategy Employee Relations Employee Training Social Skills Research Sales Management Team Leadership Leadership Customer Service Microsoft Excel Microsoft Office Microsoft Word Powerpoint Process Improvement Strategic Planning Team Building Time Management Sales Management Social Media Inventory Management Public Speaking Business Development Logistics Management Training Project Management Retail

Brandon Mcfarland Education Details

Frequently Asked Questions about Brandon Mcfarland

What is Brandon Mcfarland's role at the current company?

Brandon Mcfarland's current role is Solutions Expert and Customer Advocate.

What is Brandon Mcfarland's email address?

Brandon Mcfarland's email address is br****@****way.com

What schools did Brandon Mcfarland attend?

Brandon Mcfarland attended Eastern Oregon University, Mt. Hood Community College.

What are some of Brandon Mcfarland's interests?

Brandon Mcfarland has interest in Animal Welfare, Environment, Science And Technology.

What skills is Brandon Mcfarland known for?

Brandon Mcfarland has skills like Business Process, Customer Retention, Long Term Customer Relationships, Social Media Marketing, Marketing, Business Strategy, Employee Relations, Employee Training, Social Skills, Research, Sales, Management.

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