Currently establishing a sole-proprietorship offering consulting services in user experience and visitor experience planning and design; institutional strategy and masterplanning; environmental design, exhibits, identity and operational analysis. Currently working with several Hudson Valley clients on active institutional projects.Currently establishing a sole-proprietorship offering consulting services in user experience and visitor experience planning and design; institutional strategy and masterplanning; environmental design, exhibits, identity and operational analysis. Currently working with several Hudson Valley clients on active institutional projects.Skills: Visitor Experience · User Experience Design (UED) · Project Management · Interpretive Planning · Masterplanning

Created interpretive studies, master plan and conceptual documents for clients in the United States and abroad. Directed primary research, led iterative design workshops, and authored client and stakeholder presentations. Guided the broader team of graphic designers, interior architects and renderers to create cohesive planning documents and project milestones that adhere to budget projections and exceed client expectations at every phase. • Brought together donor and stakeholder groups to ‘greenlight’ major capital projects and institutional investments through highly accessible conceptual design plans.• Worked closely with client-side historian, archivist and curatorial teams to maximize existing resources, identify key artifacts and storylines, and create fully collaborative workflows.• Applied interpretive and experiential design methodologies into non-traditional environments such as major hospitals, campus wayfinding programs, black-box attractions, and corporate heritage experiences.• Created exploratory conceptual reports that helped new clients define project scope, attract buy-in from senior stakeholders and client leadership, and raised project profiles.• Worked closely with firm founder and senior leadership to determine client and project strategies, identify new client opportunities, and define creative direction.

Worked with former Chermayeff & Geismar partners to establish a new practice, which expanded from 10 employees in 2005 to 45 in 2017. Core duties included business development, primary research, project management, internal and external communications and website planning, branding design, curatorial duties, and marketing.• Authored the successful response to the firm’s largest-ever commission, the signage, environmental graphics and onsite museum for the new Yankee Stadium in 2009, and was a core member of the design team for the project’s duration.• Served as lead designer, exhibit developer, writer and project manager for the Sanford Lab Homestake visitor center in Lead, South Dakota. • Lead designer, exhibit developer, writer, and project manager for the West Point Foundry Preserve in Cold Spring, New York (Scenic Hudson).• Lead writer, researcher and senior designer for the outdoor interpretive campus at Erie Commercial Slip in Buffalo, New York (Empire Development Corporation).

Originally hired as the firm’s archivist and project photographer, becoming established within the firm’s marketing and new business practice, as well as a lead researcher and writer on history, corporate heritage and natural science projects. • Co-authored exhibit texts, environmental graphics layouts, and image research for the Rookery Bay Reserve Visitor Center in Naples, Florida (NOAA). • Conducted primary research, image selection and interpretive planning for the Good Housekeeping Experience at Hearst Tower in Manhattan (Hearst Media).• Conducted primary research, image selection and interpretive planning for Griffith Observatory’s major expansion in Los Angeles, California.