Brandon Pullin Email & Phone Number

Colorado Springs, Co, Us

Colorado Springs, Co, Us

San Francisco, Ca, Us

San Francisco, Ca, Us

San Diego, Ca, Us

(position merges Program Manager, Product Owner, Product Manager, Business Analyst, and Project Manager into one role. Promoted from Operations Manager to Senior Operations Manager)Manage a team of other operations managers and technical resourcesfrom day-to-day activities to growth, mentorship.Responsible for the hiring of multiple operations managers within thefield department.Manage Affinity Development group projects for the field, training, pricing and competitive intelligence, secret shopper and operations departments.Manage several implementations at once across multiple departments.Identify and assess business gaps to present solutions.Oversee business and IT development of key projects for a revenue generating team of the company.Create and drive the scope of projects to create a timeline and work with teams to ensure a successful, on-time launch.Visualize and build functional designs for the entire portfolio of projects.Drive department and product vision and prioritize projects accordingly.Create and maintain functional style guides for each department's branding and ensure that branding guidelines are represented in builds.Produce detailed training and end user guide documentation for the entire portfolio of projects.Troubleshoot new functionality and report bugs directly to the development team with steps to reproduce.

Carlsbad, Ca, Us

Contracted as the primary Business Analyst for all west coast andAustralia clients.Managed several concurrent projects balancing the work of multipledivisions and business sectors.Produced status updates to client’s upper management andPerfectForms senior leaders.Designed internal processes for using the Agile methodology forPerfectForms standard practice.Configured application based on requirements and presentdeliverables to client for verification.Troubleshot technical problems with SaaS model via remote session.Managed product integration from .csv files to SQL using aconnection agent.Created/updated client tracking system using internally createdsoftware.

Austin, Tx, Us

Executed multiple projects and clients from requirements to postproduction support. Worked with clients during UAT and partnered with the product teamto prioritize product bugs.Coordinated the configuration of the EPM Live application andpresented it to the client for sign-off.