· Creatively self-generated leads and qualified prospects.· Built relationships with prospects and existing customers by making 80+ cold calls per day.· Stayed up to date on industry trends to provide and negotiate freight costs to customers and carriers.· Managed freight movement and problem solved in real time by utilizing proprietary TMS software.· Proactively communicated when resolving issues and provided updates to customers and carriers.

* Contacted potential leads to discuss and evaluate their personal financial needs and concerns.* Connected new leads to licensed loan officers to progress further into the mortgaging process.* Tended to consumer needs by calculating beneficial mortgage rates and other equity options, tailored to their own unique financial situations.* Ensured and maintained customer satisfaction by making callbacks and performing regular check-ins to ensure complete transparency and collaboration between the firm and the customer.

Prepared menu items in a fast-paced environment while abiding by health & safety standards.

Performed building maintenance and cleaning; Helped customers and ran arcade attractions.