Brandon Smith Email & Phone Number

O'Fallon, Missouri, United States

• Lead a team in completing large workflow with minimal oversight• Head the department with with a workflow increase of 200%• Strategized with other department heads to increase productivity and maintain quality standards• Facilitate department during multi-million dollar expansion• Developed methods to increase efficiency by 80%

St Peters, Missouri, United States

• Manage large staff• Prioritizes tasks to ensure efficiency• Provides support to all employees• Assist all customers with kindness and courtesy

St Louis, Missouri, United States

• Managed the sales floor including phone, register, and customer service• Executed weekly merchandising to improve sales•Assisted customers using multiple methods (phone, e-Mail, and web chat)Reviewed store analytics and executed changes based on reporting

Chesterfield, Mo

•Work with Store Manager to ensure inventory accuracy• Assist in receiving of weekly delivery shipments• Provide highly personalized, educated suggestions to customers• Create connections with customers and their pets• Participate in monthly scheduling in order to provide ample coverage at the proper times• Responsible for merchandising of store

Chesterfield, Missouri

•Assist in general operations of the store• Work closely with the Store Manager and District Manager to create fun ways to get employeesexcited about work• Solely in charge of visuals/planograms with boosts in sales and traffic of up to 45% from the previousyear• Work with the regional Loss Prevention Director and Local Law Enforcement to uncover theft rangingfrom petty to Large Scale Organized Retail Theft• Maintained Bank Logs in order to help prevent internal theft

Palm Harbor, Florida

Assisted guests with treatment options for their specific issues/needsAnswered phones to book appointmentsMaintained the laundry room to ensure stock of linensUsed problem solving skills to settle disputes in a calm and respectful manner

Palm Harbor, Florida

Used available resources and resort knowledge to help find the perfect product/service for guestsExcelled in resolving guest disputesEnsured personal as well as department goals were metUtilized teamwork on difficult challengesSet appointments/reservations for guests

Orlando, Florida Area

Maintain Universal Studios high level of customer serviceEnsure the safety of all guests that enter the work locationBe able to help any and all guests with issues and questions with speed and accuracyAbility to work quickly and efficiently in a fast paced environment

Saint Peters, Missouri

Greeted customers in order to make them feel welcome.Accepted, checked in, and prepared new and existing merchandise for the sales floorMaintained store cleaning and organizingHelped customers find products through personal knowledge of products

Saint Peters, Missouri

Worked with customers to find the perfect product choice for their individual needs and incomeMet and exceeded required monthly and daily goalsMaintained inventory to prevent internal and external theftWorked closely with the store manager to maintain stores visual appealAssisted with advertising of the store frontAdvertised products and promotions outside of the store to produce product awareness

Ashburn, Virginia

Scheduled shifts on a weekly basis to ensure proper coverage.Balanced the cash registers daily.Compared the store’s competitors to find ways to improve quality of service and products.Attended training sessions on retail products to guarantee a good understanding of the products and services offered. Exceeded daily sales quotas on a regular basis with a turnover average of 250%.

Ashburn, Virginia

Maintained store cleanliness.Promoted product and membership sales.Assisted with advertising by distributing flyers and updating posters to attract business.

Leesburg, Virginia

Arranged schedules for personnel to guarantee adequate staffing throughout the day/week.Assisted staff with escalated tasks.Organized front window displays.Answered incoming phone calls.

Leesburg, Virginia

Folded and organized clothing on the display racks/shelves.Maintained the fitting rooms.Assisted customer with their sales transaction.Sold company credit cards to customers to meet weekly individual sales goal.

High School Diploma, High School/Secondary Diplomas And Certificates

Bachelor Of Science, Cybersecurity And Data Assurance